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An Arab guy at the reception let us believe yesterday night that breakfast was included with the room. It wasn't. We could sleep more time instead of getting a bill of 60 dollars at the end of the one star buffet. By the way, I called the hotel before arriving. The same guy told me a price and he changed his mind two times at the reception. Western is a better option. If you are gonna visit Quebec city. Reserve before going. You'll save 50% in hotels or accommodations.

The hotel is undergoing renovations, which is very noticeable as well as very much needed. The room are definitely dated and in need of a refresh. The hotel is located a few blocks outside the Old city walls, on top of the hill across from the legislature buildings. Service was accommodating during our stay. The only negatives were the old rooms and lack of noise buffering. We were able to hear our neighbors a bit at night.

This place isn’t just bad, it’s really bad. It’s motel-with-an-exterior-staircase-where-did-they-hide-the-body-bad. It’s hourly-rate-we-have-HBO-bad. It needs a gut renovation. There is no way that this is a 4-star hotel. The toilet leaked, the curtains and rug were stained, and there was a whooshing noise all day and night (sounded like an industrial fan was running overhead). Whatever you do, do not accept room 1203. The restaurant food is bad. The ONLY two positives about this place were the staff and its close proximity to the convention center and old Quebec. Avoid.