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Really don't understand what has happened to Brick, unsure if things are starting to go to pot a bit since partnering up with the pub next door and offering pizzas to take-away?

The atmosphere inside the restaurant has become rather... weird and the staff are fairly cold with customers. We went in and were told that they 'couldn't take any more orders for 15 minutes' despite the restaurant being relatively empty. We sat down and waited a good while (probably about 20mins) to have our orders taken. To their credit when we did place an order the food came relatively quickly and the pizzas were fine but sloppy in the centre.

What was really strange was hearing the team there turn away possibly the most customers I've ever seen from the restaurant.

They don't operate bookings so it's walk in only. Countless people (maybe 50 or so in the space of an hour?) streamed through the door and gazed quickly at the menu only to be promptly told 'sorry we can't take any more orders for 2 hours' or it would be 'an hour and a half's wait'.

You could see people were baffled by this given the restaurant space itself was pretty much empty. Whether it's inadequate staffing or a prioritisation of takeaway/pub orders over people wanting to sit in their actual restaurant I don't know, but either way it's not a great look for Brick.

Late in the evening we crashed in through the door hoping to catch last orders. The staff were polite and accommodating and very chill: have a seat, we will bring you amazing pizza.

They could see we were hungry and a little sozzled from a bit of sunny day drinking, and happily went through the menu with us.

Quickly three large pizzas were ordered and three arrived swiftly and were scoffed almost too quickly as well but I certainly had time to appreciate this pizza for what it is. Best in Norwich.

I'll say it again. Best in Norwich.

Don't be afraid to just get some.

Absolutely lovely staff, AMAZING pizza (I had the walnut, fig, gorgonzola and honey pizza- such lovely flavours) and a sweet atmosphere. Amazing location, have been coming for years and will continue to. Only issue with atmosphere is that anyone getting a takeaway pizza comes inside to order, which is directly next to the tables (as it’s such a small space- cosy but close!), so if you’re at the tables directly next to the cashier desk, you’ll be in the face of everyone ordering their takeaway orders too. My friend is dairy-free and also highly rates Brick!

Had a meal 2 weekends in a row and completely different experiences.
The first one service was excellent and food was amazing, we had a great experience but the second was completely horrible.
Rude waitress, made us pay in advance and served us with an overcooked pizza nearly burnt (see pictures)
I thought we finally had a good pizza restaurant but with this second experience I won’t be coming back

Excellent Neapolitan-style pizza, made properly without a pan or any nonsense like that. High quality and a good degree of authenticity as well.

The experience started out good, we came in stairs down and the waitress with the black hair brought us a jug of water straight away. The vibe inside is cute with the candles but our experience quickly turned south.

The chef also made fun of my friends dairy allergy. Please educate yourself because there can be milk in some meat ingredients such as pepperoni and chorizo. Stating "dairy free as if it has cheese in it" then sniggering infront of her face was inconsiderate and made us feel uncomfortable.

Despite there only being two of us and the restaurant being practically empty our pizzas came out 5 minutes apart. When people are dining together especially in small groups and an empty restaurant there shouldn't be any issues of bringing food out together.

The pizza was good but very very oily.