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Poor experience today, stock in disarray and they are forcing people into self checkout by removing half of the tills and having very few staff on tills who are being extremely slow to serve. There is the biggest queue, people don't want self service. Oh and if you do decide to use the self service, be warned that you need to prove that you've paid before you can exit the area... Which begs the question, why bother to install self service if nobody is trusted to use it?

This store is often cluttered with so many delivery pallets that you can't reach some shelves. Also makes getting around the store with a wheelchair or scooter really difficult. Also, they don't often stock 2 pint milk.

The way into the store as a pedestrian is awful. Lift is tiny and slow. Only other way in is via a ramp. It does not feel safe. Store itself is okay.

Great prices but only 1 changing room for 2 floors in this huge store. Very long queue for the changing room, too long to wait, so will probably have the inconvenience of having to return items that don't fit.

The free from items are very hard to get a hold of in this store and they don't stock rotate properly. Such a let down.

Will never shop at this store ever again, pallets left in every isle meaning you can't get to the shelves and you can get to the shelves there usually empty, most of the staff are rude and seem miserable, then there's the creepy security guards who spend most of their time looking at females and there backsides, and chatting them up, dont let your wifes, partners and daughters shop alone here, and watch out for the guy at the checkouts.

Entered the wrong reg number and now have a £100 fine. My fault I know, but the parking company isn' great to deal with and I'll never visit this Argos or the Peel Centre again as it's just not worth the risk. Avoid if you can. There are lots of other shops with free parking.

Bad staffs, had a few problem and wait for my wife in the coffee shop before shopping at the store and then I've been 15 minutes after 2 hour free park and staff refuse to wave or get my plate number to send to parking company, even if the sign said that if we need a bit more time customer services should help. Really bad customer service and staffs, be careful with the park scam.

Store manager broke consumer law, had to escalate to Argos to who agreed with me

Purchased a £500 product from the store but had return it after a couple of months due to a fault. Store sent it off for a repair, but had to wait 4 weeks. Piked the item up again and the paperwork said they had fixed it, but the fault was still present. Store manager refused to replace the item and said they will continually send the product off for repair and won't replace. Now have to wait possibly another 4 weeks to fix something their repairer said they had fixed.

The after sales support is bad. No repair details or updates were sent to me and you can't contact the store as you'll get an automated message saying "store is busy, try again later" every time you call. Members of the public can't contact the store, so if you send a repair you'll either have to sit there and wait up to 21 days for a phone call to say its back, or got into store and ask for un update - but you'll have to pay for parking.

The main Argos company won't help you. If you call the support line, they will say as you purchased it from the store you'll have to speak to the store.

Basically, don't buy a appliances like TVs, Washing Machines, Cookers, Phones, Tablets etc, because if you have a fault after 30 days they will ONLY offer repair and expect you to crack without it while its repaired - the paperwork says it can take up to 21 days... even then, they might just claim its fixed when it isn't and send it off for repair again which will take another 21 days.

**Update**
I had to escalate to Argos management who confirmed that the store manager broke consumer law and the store was forced to issue me with a refund.

I had an excellent customer services experience by the employees that were at the click and collect point. They found and delivered quickly my order. Sarah went the extra mile for me as se offered me help to carry the office desk when she realized that it was heavy for me, and she further helped me to fit it in my car. Thank you so much!!!

Terrible click and collect it yourself. 20 mins pressing the buzzer and checked in on the app and no one arrived. Had to go into the back with everyone’s orders to look for ours. Couldn’t find our order, walked through to deliveries where I found an asda employee. Asked if he could help me and he just said he didn’t know how to. Walked through the back, into the store to find a shop floor worker who eventually helped.

I went in to return a tv that was obviously faulty (ie dreaded lines down the screen) the manager expected me to go without a tv for week's we phoned customer service while I was there they confirmed he was handling the situation terribly and got a new one sent out to us 3-5days

Very poor customer service from the manager think his name was Karen!. Could have help us out with faulty TV...only offered a repair that would take up to 8 weeks. Rang customer service replacement tv being sent out in 3-5 days.
Customer service on phone 5/5
Customer service in store 0/5

Bought a lamb joint from here and even though it was just about in date (which I discovered once I brought it home) it smelt off and stunk out the house. It put me off eating it, so, that was money wasted. I won't trust the raw meat from there again.

Absolutely massive shop. Unfortunately , the choice of clothes for younger kids is very poor, otherwise very well stocked up on drink and food etc.

Staff are lovely and friendly. Always make a good conversation at the till which let’s be honest it’s no good if you go the supermarket and don’t have a chat with the cashier. Just makes your trip that much better and easier.

Pretty good stock for when you’re in the area — but not quite as good as the one in Stockport town centre

A decent-sized Asda with fairly friendly staff— walking into the supermarket is fairly daunting though lol

Used delivery service throughout the pandemic, drivers always friendly and on time 10/10 to them. Unfortunately, one driver hit our car, parked outside, in March. They were very apologetic and left their name and store details.
Tried ringing the managers number given to us throughout the day but it just rang out. Tried ringing the store, only to hear an automated message "due to Covid our phone lines are out of use". I never knew Covid also infected phonelines.
Ended up going through my insurance, which cost me £200 excess. Still haven't got it back as of July because they won't respond to my insurance companies letters/emails.
Luckily I have pictures and a witness. Could just do without the hassle.

Update: finally paid out in November 2021 just before the pending court date.

Es liegt sehr viel rum, aber bei so vielen Kunden verständlich