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Me and my partner attended Beaverbooks in Stockport and had a fantastic experience. We were served by Heather, she was exceptional. Her knowledge, professionalism and enthusiasm were incredible; thank you Heather.

We was there today and Shaunie was really amazing with us

15 years ago, I bought an engagement ring and I can safely say that it has not lost its shine! Staff were friendly and very helpful back then, just as they were today, but for a slightly different reason.
Today, my wife decided to drop her phone whilst shopping, and it luckily ended with the staff at Beaverbrooks.
I was unaware this has happened and so when I randomly called my wife eariler yet having a different voice answering, I knew what has happened almost instantly.
I've since been to pick up the phone, we've all had a laugh about it, and both my wife and I are indeed very grateful that there are still such honest people around.
Maybe a new ring for our 15 years wedding anniversary is what I shall buy if nothing before then, but don't tell my wife.
Thank you and you have gained a lifelong customer!

Had to return Gucci earrings that were a Christmas present as the post had broken off. The earring were still under the one year return policy. The earring were only worn on an evening out and never slept in. Gucci would not accept liability but thanks to Callum, Dan and Sami Beaverbrooks arranged for a new pair for me for which I am extremely grateful.

On the 13/2/20 l was in stockport on my way back from work about 5.15 spoke to a lovely young sales assistant l wanted a cleaning product for some costume jewellery as the young lady asked l presume a manager who was at the time dealing with a gentleman she went into great detail what it would do to my bracelet if it wasn't gold r silver didn't look at her products r did she direct the sales assistant to have a look and see what the wipes said on the back as the young lady had suggested that they might do the job lam afraid l turned and walked straight into beeverbrooks who sat me down with a cup of te they were really positive made no comment instead directed me to the product and read the back good customer service is very hard to find well done girls l am going back on saturday and buying a silver bracelet with the collection from work for a new baby so that £8.99 product has just turned into a £90 pound sale.