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Great store love this shop recently bought a sheep’s skin staff went up & beyond to help find a product didn’t get the guys name but very helpful staff

Gosh! These chaps have really got to grips with what's vogue very impressed 👏

Entered the wrong reg number and now have a £100 fine. My fault I know, but the parking company isn' great to deal with and I'll never visit this Argos or the Peel Centre again as it's just not worth the risk. Avoid if you can. There are lots of other shops with free parking.

Store manager broke consumer law, had to escalate to Argos to who agreed with me

Purchased a £500 product from the store but had return it after a couple of months due to a fault. Store sent it off for a repair, but had to wait 4 weeks. Piked the item up again and the paperwork said they had fixed it, but the fault was still present. Store manager refused to replace the item and said they will continually send the product off for repair and won't replace. Now have to wait possibly another 4 weeks to fix something their repairer said they had fixed.

The after sales support is bad. No repair details or updates were sent to me and you can't contact the store as you'll get an automated message saying "store is busy, try again later" every time you call. Members of the public can't contact the store, so if you send a repair you'll either have to sit there and wait up to 21 days for a phone call to say its back, or got into store and ask for un update - but you'll have to pay for parking.

The main Argos company won't help you. If you call the support line, they will say as you purchased it from the store you'll have to speak to the store.

Basically, don't buy a appliances like TVs, Washing Machines, Cookers, Phones, Tablets etc, because if you have a fault after 30 days they will ONLY offer repair and expect you to crack without it while its repaired - the paperwork says it can take up to 21 days... even then, they might just claim its fixed when it isn't and send it off for repair again which will take another 21 days.

**Update**
I had to escalate to Argos management who confirmed that the store manager broke consumer law and the store was forced to issue me with a refund.

A fantastic place to shop for items for your home. Good quality products, especially the beautiful bedding. Easy to park. A cafe as well with good prices. I love Dunelm.

I had an excellent customer services experience by the employees that were at the click and collect point. They found and delivered quickly my order. Sarah went the extra mile for me as se offered me help to carry the office desk when she realized that it was heavy for me, and she further helped me to fit it in my car. Thank you so much!!!

Collected a duvet, however the duvet had been repacked after being returned by another customer - this was evident as it wasn't sealed properly, I only realised this a few weeks later as bought this as a spare. Absolute rubbish selling a duvet returned by someone else, could have bed, germs all sorts. Horrible buying experience from here.

Very disappointed with my visit to the Pausa Cafe today. Took my 3 year old granddaughter and asked for toast and was told its after 12 so we don't serve toast. Unfortunately they couldn't offer me anything from the children's menu only a cheese and cucumber sandwich. No pizza or jacket potato left and it was only 1.30pm. We left and went elsewhere

I went in to return a tv that was obviously faulty (ie dreaded lines down the screen) the manager expected me to go without a tv for week's we phoned customer service while I was there they confirmed he was handling the situation terribly and got a new one sent out to us 3-5days

Very poor customer service from the manager think his name was Karen!. Could have help us out with faulty TV...only offered a repair that would take up to 8 weeks. Rang customer service replacement tv being sent out in 3-5 days.
Customer service on phone 5/5
Customer service in store 0/5

Extremely helpful staff member, at Stockport Dunhelm today.
After consulting with a female colleague, between them they were able suggest a solution to a damaged item. This was remedied by the manufacturer this afternoon - remarkable service and attention to polite requests. Many thanks, BTD.

Went today so many choices on presents for Xmas. Just live the new cafe (or new to me) it’s so reasonable and meals for lunch I saw were really good.
Everyone so pleasant and nice in there as well. Parking easy and free so again a bonus.