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If I could give this restaurant a minus 1, I would.
My friend and I came to this restaurant after the flight because it is located in the center and has good reviews. What a disappointment I was after visiting this restaurant.
We weren't particularly hungry, so we ordered nachos and chicken wings. The waitress offered us a choice of Asian or Buffalo sauce for the wings. I said I couldn't eat Buffalo because it was too spicy, so I asked for Asian.
They brought us food, my friend bit one piece of chicken wing and started telling me that they were very spicy. I, in order to make sure that there was a mistake in our order, also tried it and it was Buffalo sauce, which you can't confuse with anything.
I asked the waitress to change the wings because it was not the sauce we ordered. She took the plate away, came back empty-handed and said that they have this Asian sauce. I asked again, maybe they add Buffalo sauce to the Asian sauce, but she said no. I asked to bring two different sauces to try. And then I saw this Asian sauce for the first time, it is different in color and taste and it contains black sesame. I try both sauces. I say that I feel the difference. That they brought us wings with Buffalo sauce.
She took the sauces and after some time brought us the plane wings with Buffalo sauce on the side.
I asked her if it was a joke and asked her to bring the second sauce again which was different from this one. She brought the second Buffalo sauce again.
In the end the manager came up to us and started telling us the same thing, that this is their Asian sauce. I offered both the waiter and the manager to try this buffalo sauce in my presence and then tell me again that it is still an Asian sauce. I understand that everyone can make mistakes. And the waiters, when they enter the order into the system and the cooks in the kitchen. But if you made a mistake, then you don’t need to make a fool out of the customer, it’s enough to just correctly redo the dish and say that you made a mistake. Moreover, they tried to pay us with a card twice, without removing these wings from the check that we never ate. Only when I asked to print the check, and not show it to me electronically and showed the waitress on the calculator that we were being forced to pay for food that we did not eat due to a mistake by the restaurant, she removed them from the check.
I will repeat once again that there can be mistakes everywhere. We are all human. But I hate it when people try to deceive me. I am attaching a photo so that you can see that these are Buffalo wings. Unfortunately, in my emotions I forgot to take a photo of other sauces.
My friend and I came to this restaurant after the flight because it is located in the center and has good reviews. What a disappointment I was after visiting this restaurant.
We weren't particularly hungry, so we ordered nachos and chicken wings. The waitress offered us a choice of Asian or Buffalo sauce for the wings. I said I couldn't eat Buffalo because it was too spicy, so I asked for Asian.
They brought us food, my friend bit one piece of chicken wing and started telling me that they were very spicy. I, in order to make sure that there was a mistake in our order, also tried it and it was Buffalo sauce, which you can't confuse with anything.
I asked the waitress to change the wings because it was not the sauce we ordered. She took the plate away, came back empty-handed and said that they have this Asian sauce. I asked again, maybe they add Buffalo sauce to the Asian sauce, but she said no. I asked to bring two different sauces to try. And then I saw this Asian sauce for the first time, it is different in color and taste and it contains black sesame. I try both sauces. I say that I feel the difference. That they brought us wings with Buffalo sauce.
She took the sauces and after some time brought us the plane wings with Buffalo sauce on the side.
I asked her if it was a joke and asked her to bring the second sauce again which was different from this one. She brought the second Buffalo sauce again.
In the end the manager came up to us and started telling us the same thing, that this is their Asian sauce. I offered both the waiter and the manager to try this buffalo sauce in my presence and then tell me again that it is still an Asian sauce. I understand that everyone can make mistakes. And the waiters, when they enter the order into the system and the cooks in the kitchen. But if you made a mistake, then you don’t need to make a fool out of the customer, it’s enough to just correctly redo the dish and say that you made a mistake. Moreover, they tried to pay us with a card twice, without removing these wings from the check that we never ate. Only when I asked to print the check, and not show it to me electronically and showed the waitress on the calculator that we were being forced to pay for food that we did not eat due to a mistake by the restaurant, she removed them from the check.
I will repeat once again that there can be mistakes everywhere. We are all human. But I hate it when people try to deceive me. I am attaching a photo so that you can see that these are Buffalo wings. Unfortunately, in my emotions I forgot to take a photo of other sauces.
I was very surprised of this place! I thought because the restaurant is on Michigan Ave that it would be a tourist trap with food being okay but I was wrong. I ordered the southwest wrap and it was so flavorful. Plus they made it spicy which I loved that they didn’t skimp out on. Service was speedy too. Definitely coming back!
Maricio was phenomenal! The food was delicious, he brought us a dessert when he found out we were here for our anniversary. Music was all upbeat and they had sports on all the tvs. Loved it. Fav place in Chicago!
Oooooooohhhhh my goodness!!! What is there NOT TO SAY ABOUT this place! The service was fast, our Server was Alex and he was amazing!
Nestled in the heart of Chicago, Sweetwater Tavern and Grill effortlessly combines the charm of a classy tavern with the vibrant energy of a sporty grill. From the moment you step inside, you're greeted by a warm and inviting atmosphere that strikes the perfect balance between sophistication and laid-back comfort.
The menu offers an impressive array of options, blending classic tavern favorites with innovative twists that make every dish memorable. The Chicken Nachos are a must-try—perfectly cooked and bursting with flavor. We don't indulge in alcohol, but they sat us right across from it, so I can't speak on that area but the menu offered cocktails and an extensive beer selection, which cater to every palate.
The service is nothing short of exceptional. The staff is attentive, knowledgeable, and genuinely committed to ensuring you have a fantastic dining experience. Whether you’re catching a game on one of their big screens or enjoying a relaxed meal with friends, you’ll feel right at home.
In short, Sweetwater Tavern on Michigan Avenue, downtown Chicago is a gem that masterfully combines great food, impeccable service, and a lively yet refined atmosphere. It's the kind of place where you can unwind, celebrate, and enjoy every bite. Highly recommended!
Nestled in the heart of Chicago, Sweetwater Tavern and Grill effortlessly combines the charm of a classy tavern with the vibrant energy of a sporty grill. From the moment you step inside, you're greeted by a warm and inviting atmosphere that strikes the perfect balance between sophistication and laid-back comfort.
The menu offers an impressive array of options, blending classic tavern favorites with innovative twists that make every dish memorable. The Chicken Nachos are a must-try—perfectly cooked and bursting with flavor. We don't indulge in alcohol, but they sat us right across from it, so I can't speak on that area but the menu offered cocktails and an extensive beer selection, which cater to every palate.
The service is nothing short of exceptional. The staff is attentive, knowledgeable, and genuinely committed to ensuring you have a fantastic dining experience. Whether you’re catching a game on one of their big screens or enjoying a relaxed meal with friends, you’ll feel right at home.
In short, Sweetwater Tavern on Michigan Avenue, downtown Chicago is a gem that masterfully combines great food, impeccable service, and a lively yet refined atmosphere. It's the kind of place where you can unwind, celebrate, and enjoy every bite. Highly recommended!
Excellent customer service. I see it flows from the Top Down. The Manager Rafael & his team went out their way to accommodate us just and hour before closing. We initially ordered our food online. Upon arrival I wanted to stay. He and his team went into action without complaint. It was 2300 and they close at Midnight.
The food was delicious. We enjoyed the Gochujang Wings, Thai Chicken & Rice & The Sweetwater Chopped.
The next day for Brunch our server was Havana. She provided awesome service. We enjoyed the Hnagover Bowl, Breakfast Flatbread, Tropical Mismosa, Strawberry Soothe & complimentary Peanut Butter Snickers Pie decorated with strawberries as Roses and Happy Anniversary in Chocolate!!! They know how to make a couple feel special.
Overall great dining experiences. Highly recommend. Plenty bang for your buck, clean& comfortable seating both indoor and out.
The food was delicious. We enjoyed the Gochujang Wings, Thai Chicken & Rice & The Sweetwater Chopped.
The next day for Brunch our server was Havana. She provided awesome service. We enjoyed the Hnagover Bowl, Breakfast Flatbread, Tropical Mismosa, Strawberry Soothe & complimentary Peanut Butter Snickers Pie decorated with strawberries as Roses and Happy Anniversary in Chocolate!!! They know how to make a couple feel special.
Overall great dining experiences. Highly recommend. Plenty bang for your buck, clean& comfortable seating both indoor and out.
An absolute vibe, this place! I really enjoyed myself. Food was very satisfying. For my drink, I ordered a spicy margarita very exceptional. I tasted the casamigo very well! The bang bang shrimp for an appetizer was phenomenal the best thus far. For my entree, I had fish tacos with a side of French fries. I enjoyed this too, hot n' fresh and very tasteful. The view is beautiful! I highly recommend this spot!
Sweetwater Tavern & Grille offers friendly and prompt service. Delicious food (we had drinks, enjoyed the Poke protein bowl and a steak). Very popular location - great for "people watching" when seated outside. Nice dinner for two came in around 95 bucks (tip included). Highly recommended.
Great food, great service, staff was very friendly and attentive. I would like to personally thank the guy who was working on the front counter for accommodating us because it was their closing time and still he accepted us and didn’t bother us to pay or to leave the premises. We took our time to enjoy our meal. Special thanks ☺️ to our server Eliana.