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I go for massages regularly to help manage chronic neck and back pain. None of my regular therapists were available but I remember a friend of mine had highly recommended this clinic. I called and they happened to have a cancellation so I went ahead and booked my first treatment, even though it was a bit out of the way for me.

From the moment I walked in I could sense the calm energy flowing, there was a genuine ease and flow to everyone who warmly welcomed me. My therapist Cora was beyond attentive, she made me feel comfortable and cared for right from the start. She checked in to make sure the setup was perfect for me. From the lights, to the music, to the temperature, to the amount of pressure I wanted, whether I preferred a quiet treatment or if I wanted to talk, what areas did I need her to focus on…. she was fully interested and focused on understanding my pain and was clearly on a mission to relieve it.

Her touch and technique was deeply soothing and I loved all the little extra pampering extras. She kept rotating a warm pillow on my calves and shins throughout my treatment, gave my neck and arms a gentle stretch at the end and most importantly she invited me to jump in at any time and ask her to stay longer in a spot if I need to to melt there and take it in a little longer.

I was so relaxed by the end of my treatment that I didn’t want to get up off the table, when I finally did manage to rise and wake myself up there was a fresh hot wet towel waiting for me to wipe off any excess cream and freshen up before changing to go. When I went out to pay for the treatment there was no prompt on the machine asking me for a tip?? I’m always prepared and used to being asked for a tip, I thought there had to be a mistake but when I asked the receptionist she simply explained that as health care practitioners they do not believe in tipping. “Do you tip your dentist?” Huh, what a good point, I never looked at it like that before but that’s very true.

I don’t bother browsing at skin and bath products when I go to massage clinics because the selection of products is downright overwhelming. Just when I finally manage to feel relaxed the last thing I want to do is shift into “product comparison mode” and have to browse and make big decisions. However, while I was there paying they did have on display just one bath product with a few different scents, well that wasn’t overwhelming at all. Actually it was inviting, I left with a couple of packages of bath salts that were amazing. I’ll be sure to pick up a few more next time I go back.

Just as I was leaving I noticed I was very thirsty, I would have to make a pitstop and pick up some water on the way home. I go to turn the corner to grab my jacket and put on my shoes and there, on the counter, is a jug of water with fresh lemon slices. I left relaxed and hydrated - they really did think of everything. Full points for attention to detail in ALL areas.

When I got home I was so relaxed I took a long nap, when I woke up the first thing I did was book my next massage with Cora. Even though the location of the clinic is not as close to me as any of my regular therapists it’s worth the journey. I can’t wait to go back, not just for the deeply soothing treatment but for the whole experience, nothing short of a saturated escape.

Their roster of massage therapists is the best I've ever known. At any other clinic, there's always at least one RMT I try to avoid. Here, it's a pleasure to get any RMT. They're all highly skilled RMTs. The rooms are very relaxing. The front desk is friendly and prompt. The online booking is very easy. It's easily one of my favourite clinics.