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A not good place to shop electronics items , because last time i got a phone there, the phone already had issues but I didn’t know about it, i just trust them, when i turned phone back to them, the lady staff just tried to red of me 2 times as she was lied to fix issues with phone, finally I said keep your faulty phone, I even don’t want money back, than another staff offer me a voucher.

I got 5 assassins creed games for £6 very happy and impressed. Will be back

Massive array of 2nd hand tech gadgets and media and lovely, friendly and helpful staff.

Entered the wrong reg number and now have a £100 fine. My fault I know, but the parking company isn' great to deal with and I'll never visit this Argos or the Peel Centre again as it's just not worth the risk. Avoid if you can. There are lots of other shops with free parking.

I had this really tiny girl and she was so sweet and so helpful give her a raise asap

Store manager broke consumer law, had to escalate to Argos to who agreed with me

Purchased a £500 product from the store but had return it after a couple of months due to a fault. Store sent it off for a repair, but had to wait 4 weeks. Piked the item up again and the paperwork said they had fixed it, but the fault was still present. Store manager refused to replace the item and said they will continually send the product off for repair and won't replace. Now have to wait possibly another 4 weeks to fix something their repairer said they had fixed.

The after sales support is bad. No repair details or updates were sent to me and you can't contact the store as you'll get an automated message saying "store is busy, try again later" every time you call. Members of the public can't contact the store, so if you send a repair you'll either have to sit there and wait up to 21 days for a phone call to say its back, or got into store and ask for un update - but you'll have to pay for parking.

The main Argos company won't help you. If you call the support line, they will say as you purchased it from the store you'll have to speak to the store.

Basically, don't buy a appliances like TVs, Washing Machines, Cookers, Phones, Tablets etc, because if you have a fault after 30 days they will ONLY offer repair and expect you to crack without it while its repaired - the paperwork says it can take up to 21 days... even then, they might just claim its fixed when it isn't and send it off for repair again which will take another 21 days.

**Update**
I had to escalate to Argos management who confirmed that the store manager broke consumer law and the store was forced to issue me with a refund.

Went in to sell a few items to be fair the first staff member i encountered was friendly and chatty , i was informed that the games console was to be tested and this has to be booked in (took about 45 mins for completion) when i returned i was told the controller would not connect so they refused to buy the whole thing , i pointed out to the somewhat miserable staff member that it works and needed a charge she did not care , i asked if I charged it in The car and brought back was that ok she turned her back and said it would have to be rebooked in so i left the store and went to cash converters just a two minute walk away they saw everything was fine and matched the offer cex gave me and were very chatty and friendly … morale of the story cex bad

I had an excellent customer services experience by the employees that were at the click and collect point. They found and delivered quickly my order. Sarah went the extra mile for me as se offered me help to carry the office desk when she realized that it was heavy for me, and she further helped me to fit it in my car. Thank you so much!!!

Looking for some new kitchen appliances Staff were very helpful and made it easy to choose the appliances I needed

What a great place to do business with. Great communication and a
great deal buying a suit, mattress and base.
The delivery guys did a great job and communication was good keeping us informed on arrival. We will definitely use again

I went in to return a tv that was obviously faulty (ie dreaded lines down the screen) the manager expected me to go without a tv for week's we phoned customer service while I was there they confirmed he was handling the situation terribly and got a new one sent out to us 3-5days

Very poor customer service from the manager think his name was Karen!. Could have help us out with faulty TV...only offered a repair that would take up to 8 weeks. Rang customer service replacement tv being sent out in 3-5 days.
Customer service on phone 5/5
Customer service in store 0/5

Awful store with awful, untrained staff. I bought a game from the ceX located in Stockport. I came back the next day to return it. The woman at the desk (purple hair) completely clueless told me that I can have a refund. That was great. She asked me If I had the card I paid with, which I did have. She said that she can't complete the refund until I set up a membership. I was in a rush but I agreed, only for her to tell me that she can give me a voucher, not an actual refund. Then she says that it states that they don't do refunds on my receipt in the finest writing. Am I being ridiculous or how are people meant to know if no one tells them about it. What if they change their mind in store ? If people only get this info on the receipt and not from the actual employee, its too late after they paid... What the hell is wrong with this company ? If this is some sort of new technique to get customers to start memberships then it's a ridiculous one. Its the worst customer service I've had in a long time. No one was helpful. I would suggest further training and maybe telling your staff to not lie to customers. I'll post the same review in other places. I'm sick of employees being untrained and not knowing how to do their job.

Went into this store today because I had seen a dvd on the website stating it was available in this store, I had a look myself first to see if I could find it and I couldn't so I went upto the counter and it was a girl who I asked, she checked the system and said yes we have it, I said I've already looked and couldn't find it, I asked if she could look for it for me and she said no that she was too busy, so I went to have another look and kept my eye on what she was doing, and guess what, she wasn't doing anything the whole time I was in there!
Absolutely useless and very unhelpful, want the wage but don't want to help unless it's using the computers!

Shopped here a few times, few issues with quality and condition but today is the last. It appears cex standards have dropped massively.

Today we bought 11 dvds ( some box sets) and a video game.. 1 boxset all the discs are scratched to hell, doubt they'll work. Another box set 2 discs have laser burn and 1 disc missing. 2 other box sets discs full of scuffs and hazing.

We will never shop here or in any CEX again as we've had issues in other cex stores multiple times...

Popped in to enquire about having a repair done, I can only assume the guy behind the counter thought I had taken a number 2 in his shop with the way he spoke to me. Extremely rude and didn't want to help. I only wanted to spend money with him!!!!.