Helen Spurway

The staff here are amazing. We had difficulty reserving seats online, on trains we wanted to travel on with our interrail passes, so decided to ask at the ticket office. We did this twice on two different days. The first time we were served by Stefano and the second day by Ana Kristina. Both of them were awesome and despite also encountering difficulties trying to sort it out, neither of them gave up and both times we ended up with the reservations that we needed. If it hadn’t been for them, we would not have been able to travel. A huge thank you to both of them for their tenacity, patience and kindness. What amazing people. 😊