Jennifer

My doctor here is good but the receptionist I had that day was rude and incompetent. She was chit chatting away on her phone when I was clearly waiting to simply check in. She only put her phone down when a patient jumped the queue and bombarded her with questions. It seems patience and manners doesn't get you anywhere here. Only when I lost my patience and interrupted did I get checked in - something which took her 5 seconds to do. Such a frustrating experience.