انجمن راهنمایان محلی
Khalila Ali
1 نظر در 1 مکان
I don’t like the new chicken wing menu. Stick to what you were doing better. Changing the chicken wing menu. I love supporting small business but at the same time, I expect good food. Don’t serve people things you wouldn’t eat. Return the old version of how you were making the fried chicken wings.
To the owner, what other way did you want me to address this, while I was at the restaurant, I called guy who served me this and I told him. He nodded and left. So maybe instead of getting salty, you need to take time and teach your employees of proper customer service and how to deal with such kinda of situation.
I had no issue with the previous way of how you were cooking the wings, chicken was always cooked well and appealing to the eyes and the taste was amazing. But this new recipe, it’s not good. It’s not pleasant to the eyes nor the taste.
In addition to changing the recipe, you could have change the picture too so that you don’t sell false advertisement ( quite honestly I was really taken aback by what I was served. I know you’re upset, but with this kinda business, you need to have thick skin and accept criticism and work on doing it better next time. I wish you nothing but the best and yesterday won’t stop me coming.
I had to write a review for you to be aware of what is being served since you’re not there to see. It’s not like when you first opened, asking customers how their meal was and all that, why did that have to change? Why when a customer raise concern to the employee, nothing was done.
the problem with majority of small businesses, they start well, selling a very big standard which we consumers like, then change and not keep up. It should always be white glove service, no matter what. That should be your motto.
We only get asked by Abdullahi himself if he will be at the restaurant how was the meal and so on. You will still see him interacting with customers genuinely because he seems to be the only one who understands how to deal with customer and provide a proper warm welcome and service. It shouldn’t be this way, All employees should be trained the same way wether he’s present or not, because service is on every day you open your doors to us, not only when the owner himself is available. Learn to take criticism, am not here to tarnish your reputation.
To the owner, what other way did you want me to address this, while I was at the restaurant, I called guy who served me this and I told him. He nodded and left. So maybe instead of getting salty, you need to take time and teach your employees of proper customer service and how to deal with such kinda of situation.
I had no issue with the previous way of how you were cooking the wings, chicken was always cooked well and appealing to the eyes and the taste was amazing. But this new recipe, it’s not good. It’s not pleasant to the eyes nor the taste.
In addition to changing the recipe, you could have change the picture too so that you don’t sell false advertisement ( quite honestly I was really taken aback by what I was served. I know you’re upset, but with this kinda business, you need to have thick skin and accept criticism and work on doing it better next time. I wish you nothing but the best and yesterday won’t stop me coming.
I had to write a review for you to be aware of what is being served since you’re not there to see. It’s not like when you first opened, asking customers how their meal was and all that, why did that have to change? Why when a customer raise concern to the employee, nothing was done.
the problem with majority of small businesses, they start well, selling a very big standard which we consumers like, then change and not keep up. It should always be white glove service, no matter what. That should be your motto.
We only get asked by Abdullahi himself if he will be at the restaurant how was the meal and so on. You will still see him interacting with customers genuinely because he seems to be the only one who understands how to deal with customer and provide a proper warm welcome and service. It shouldn’t be this way, All employees should be trained the same way wether he’s present or not, because service is on every day you open your doors to us, not only when the owner himself is available. Learn to take criticism, am not here to tarnish your reputation.