Michele T

Really nice burgers, cooked perfectly. Fries were also quite good. The drink menu is extensive and there are some interesting seasonal cocktails. The menu is done via QR code, so you have to order through the website linked from the QR and the menu itself is all in Japanese so keep that in mind. Overall good experience here, will come back when I’m craving a burger in Tachikawa.

Unfortunately the sales staff weren’t helpful at all. Was asking about walking shoes and was directed to go to the basement then told that I needed to go back up one floor and no one was around to help me or consult me. I had no idea what shoe to buy and was hoping to get help/advice but no one was helping me. I even went to the cashier to talk and they didn’t tell the floor staff that I was trying to find something. They lost a sale. Also the top floor guy was just standing around not really being helpful and when I talked to him he had a very standoffish attitude. This store is really just about buying the shoe you already know about or want. I’m not sure there are any staff members who actually have a vast knowledge on shoes or what inserts to buy. So I guess I’ll go somewhere else lol.