Henry Rocha

I would highly recommend never flying with indigo, seems like none of their staff knows what's going on and are incapable of not contradicting each other. they lost my luggage, told me that i would receive it within a day, it's been 4. was told to go to the airport to pickup my luggage. had to wait for 4 hours to get any assistance, just for them to tell me that they can only deliver the bag, and that I have to wait for the delivery instead of just picking it up from the airport. worst airlines I have ever flown, avoid at all costs.

I would highly recommend never flying with indigo, seems like none of their staff knows what's going on and are incapable of not contradicting each other. they lost my luggage, told me that i would receive it within a day, it's been 4. was told to go to the airport to pickup my luggage. had to wait for 4 hours to get any assistance, just for them to tell me that they can only deliver the bag, and that I have to wait for the delivery instead of just picking it up from the airport. worst airlines I have ever flown, avoid at all costs.