Yilmaz Dilek

Very incompetent staff. I go to the counter to pay the bill for 4 people, only to find out that they haven’t been able to keep track of our orders (4 drinks of which never arrived). I start counting the things we had. In the process, I’m talking to my other two friends about what they had since I wasn’t expecting to keep everything in memory in a coffee shop. Out of nowhere the person behind the counter repeatedly accuses me for being “angry” (for reasons that still are unknown to me) and adds “I don’t want angry customers here”. I had to say at least 5 times “I’m not angry”. Then he goes on by claiming that he told his colleague about the last 4 cups of tea and that the colleague messed up the order. We got this information at a point we weren’t even interested anymore in drinks. And now after several hours, I still don’t know what to do with this information.

Monti is pretty uncomfortable. The benches are lacking a back to hang something on (let alone leaning at it). I wasn’t able yo locate any coat rack. You’ll need to hug onto your heavy winter coat while having an okayish coffee.

Our waiter dropped one of the pastries we ordered off the plate on the table. Then he took it with his bare hands, put it back on the plate as if nothing had happened. This display leaves me concerned about the general hygiene situation back in the kitchen.

Coffee is mediocre, the menu lacks variation, cakes are dry. I don’t recommend Monti.