انجمن راهنمایان محلی

David Hughes

1 نظر در 1 مکان
Shell
2024 Feb 29
Used the station tonight(29th Feb '24) about 18:30,pulled what I thought was 1 plastic glove from a dispenser unit (near V power Deisel),but three came out due to glove being tight to pull out,I used 1 and put the other 2 in my pocket.When i went to pay I was accused of stealing in his words,:-A LOAD OF GLOVES AND DON'T DO IT AGAIN in front of 6 customers,I told him I had 2 which I could not return to the dispenser and showed him,CUSTOMER SERVICE IS VILE,never have I been spoken to like this,HUMILIATED IN FRONT OF CUSTOMERS,AFTER SPENDING £55,employees here needs retraining in HOW TO SPEAK TO CUSTOMERS CORRECTLY,I work for THE N.H.S.
AND I WOULD NEVER SPEAK TO PEOPLE THE WAY I SPOKEN TO.