Michael Heavens

The court (knowingly) keeps outdated information online. The Attachment of Earnings order guidance online says that you can submit the N337 form via post and request a telephone callback from the court for the fee payment. I did this in November, only to receive a letter weeks later that I needed to call up the mainline as they no longer did the call backs for fee payments. I did this and paid, and at no point either on the letter or on the phone call was I told that I needed to re-submit the N337 form. I sent a letter a couple of months chasing up the case, only to find out I needed to re-submit the N337 form; this response letter from the court took six weeks. I registered a complaint about the outdated information still being on the website, and despite this, it still remains up to this day. I sent another complaint to get the outdated information removed, but it has yet to be responded to months later. I will submit another complaint so someone doesn't have to go through the stress I went through.