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Clare Lynam
1 نظر در 1 مکان
Ordered food through Just Eat just before 1am. My food was never delivered. I waited 2 hours. When I contacted the restaurant an hour and a half after ordering at first they said driver is 5 minutes away, I waited outside looking out for a car none turned up. When I rang the second time a half an hour later they tried to claim that the delivery driver tried to call me but didn't have my number when every reciept has a 3rd party number that calls me directly as I've had multiple delivery drivers from other restaurants call me as I live in a block of flats. The restaurant staff on the phone were very rude and refused to do anything as its too late as they are about to close. I understand that but after 2 hours of waiting hungry I'm angry why they didn't try to contact me after a period of time themselves. Despicable customer service. No idea what the food is like and after this experience I will never order anything from them again even if I am in front of the store.