انجمن راهنمایان محلی
M Google User
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Disappointing Experience at PVR Director's Cut!!
I recently had a rather disappointing experience at PVR Director's Cut, which fell short of the high standards they usually uphold. Firstly, despite their website promising shows starting on time without ads, I found myself waiting for the theater door to open 10 minutes past the scheduled time.
Secondly, the quality of service took a nosedive when I ordered food. Upon its arrival, I overheard cutlery falling, and despite my hopes for fresh replacements, the same utensils were brought to my seat, seemingly picked up from the floor.
Adding to the frustration was the refusal to accept a PVR voucher gifted by my employer after I had already placed my food order. Furthermore, the insistence on immediate payment as soon as the food arrived interrupted my enjoyment of the meal.
To make matters worse, the item I wanted to order from the menu was out of stock, and the suggested alternative—a strawberry smoothie—turned out to be a disappointing blend resembling more of an ice cream shake, served in a Pepsi paper cup at an exorbitant price of 550+.
Overall, this experience showcased a significant decline in the standards of PVR Director's Cut, with rude behavior and a lack of attention to customer satisfaction. I hope this feedback prompts a reassessment of their service quality.
I recently had a rather disappointing experience at PVR Director's Cut, which fell short of the high standards they usually uphold. Firstly, despite their website promising shows starting on time without ads, I found myself waiting for the theater door to open 10 minutes past the scheduled time.
Secondly, the quality of service took a nosedive when I ordered food. Upon its arrival, I overheard cutlery falling, and despite my hopes for fresh replacements, the same utensils were brought to my seat, seemingly picked up from the floor.
Adding to the frustration was the refusal to accept a PVR voucher gifted by my employer after I had already placed my food order. Furthermore, the insistence on immediate payment as soon as the food arrived interrupted my enjoyment of the meal.
To make matters worse, the item I wanted to order from the menu was out of stock, and the suggested alternative—a strawberry smoothie—turned out to be a disappointing blend resembling more of an ice cream shake, served in a Pepsi paper cup at an exorbitant price of 550+.
Overall, this experience showcased a significant decline in the standards of PVR Director's Cut, with rude behavior and a lack of attention to customer satisfaction. I hope this feedback prompts a reassessment of their service quality.