Jarett Robart

I had recently visited our town's local Canadian Tire to potentially purchase some fishing gear as a Father's Day gift to my dad, when I met Carlos who had assisted me. I have to say, I had almost forgotten what it's like visiting this Canadian Tire and having someone with knowledge of the things being sold rather than just someone working a generic retail position constantly guessing everything. Carlos was a wealth of knowledge in terms of my fishing purposes and I was honestly so thankful for not only his insight but, the fact he most likely saved me so much time on research itself. A true employee's interaction potential should be measured in how efficiently they can find solutions for customers rather than extending a customers day there given their lack of product knowledge itself. Carlos, I cannot thank you enough for your time, in turn improving my time on a busy weekend day. To his management, I simply wanted to say that Carlos is an asset to your business and I'm certain that this experience is in no way isolated and that I guarantee he improves the days of many locals citizens in each interaction he shares. Thanks once again, Carlos.