Louis Penrose

Scam company withholding my ~$1000USD refund. A week before I was due to pick up a car I had booked from here, my plans changed, and I canceled the booking. My booking came with free cancellations, and I should have received my refund within 30 days. 25 days later, I received an email saying there is a 'problem in the system' with my refund but that it was being prioritized. Since then, I have heard nothing for weeks, I have sent 3 chaser emails in the 3 weeks following, but all have been ignored. I am currently seeking legal action.