Elaine Lin

The worst hospital of all. If my parent is not capable of coming to hospital and register at the front counter, still need IC for verification whereby I already bring appointment card. We did bring a few time but record inside the system lousy and show incorrectly many time didnt bring ic. If that is the case when we bring IC why they didnt wipe of the record then simply accuse people by saying they told us many time. What kind of front desk is this? They cant come early 30 min to do setup and let people press 1st then sit waiting for them. Then ask people go to google review them for what?

Your reply below is useless hotline and email respon...if your staff is willing to change wont simply accuse people on the spot and refer to the record the customer wont be that stupid didnt bring ic so many time. Argue until they are correct. No improvement at all