Valerie Avella

I booked a tour in March of 2020 before the pandemic shut everything down. The company refused to offer any refunds during the pandemic saying they could not afford it. Fast forward to this year. Our trip to Liverpool is rescheduled. The price of the tour has nearly doubled since 2020. I sent my confirmation email and credit card statement showing the amount of 149 GBP paid in 2020 and asked if I could have a credit towards booking a new tour. I have received no response in a month.