انجمن راهنمایان محلی
Varghese Kurian
1 نظر در 1 مکان
If I could rate Menzies Aviation with zero stars, I would. My recent flight experience from COK to AKL via KUL turned into an absolute nightmare thanks to their abysmal baggage handling. Not one, but two of my bags magically disappeared into thin air upon arrival in Auckland.
Imagine landing in a foreign country during winter with nothing but the clothes on your back. I was left high and dry, forced to shell out money I didn't plan on spending just to survive until Menzies could locate and deliver my belongings. Four days later, and I'm still waiting!
Their customer service is as non-existent as my luggage. Long queues just to fill out a missing baggage form, unresponsive to emails, and they conveniently forget how to pick up a phone call. I've wasted hours of my life chasing after my stuff, making multiple trips to their office in Auckland, only to be fed empty promises about evening deliveries that never materialize.
If you value your sanity and belongings, steer clear of Menzies Aviation. They've perfected the art of incompetence and have no business handling anyone's luggage.
Imagine landing in a foreign country during winter with nothing but the clothes on your back. I was left high and dry, forced to shell out money I didn't plan on spending just to survive until Menzies could locate and deliver my belongings. Four days later, and I'm still waiting!
Their customer service is as non-existent as my luggage. Long queues just to fill out a missing baggage form, unresponsive to emails, and they conveniently forget how to pick up a phone call. I've wasted hours of my life chasing after my stuff, making multiple trips to their office in Auckland, only to be fed empty promises about evening deliveries that never materialize.
If you value your sanity and belongings, steer clear of Menzies Aviation. They've perfected the art of incompetence and have no business handling anyone's luggage.