انجمن راهنمایان محلی
Sharon Lim
1 نظر در 1 مکان
Good selection and convenience
For everyone's benefit as many tourists pass here, don't be fooled when their staff say that you have to reach out to the manufacturer directly for a refund or exchange for faulty items. We were told that when we wanted to buy an adapter, by a really rude lady no less. When asked if she knew about the consumer guarantees act, she was paggro and questioning "so you don't want it?" (????)
Four square is the retailer here and your purchases are covered by the consumer guarantee act if faulty. The retailer has to make it right. Do not let their staff tell you otherwise.
Fortunately our adapter worked and we liked the store in general. Rude staff though...
For everyone's benefit as many tourists pass here, don't be fooled when their staff say that you have to reach out to the manufacturer directly for a refund or exchange for faulty items. We were told that when we wanted to buy an adapter, by a really rude lady no less. When asked if she knew about the consumer guarantees act, she was paggro and questioning "so you don't want it?" (????)
Four square is the retailer here and your purchases are covered by the consumer guarantee act if faulty. The retailer has to make it right. Do not let their staff tell you otherwise.
Fortunately our adapter worked and we liked the store in general. Rude staff though...