انجمن راهنمایان محلی
Armaan Baghadiya
1 نظر در 1 مکان
Area manager - Sai krishna
Ast. Store manager - A sandeep kumar
I went to Himayat nagar Burger King yesterday at 9:00pm with my cousins. I ordered 6-8 burgers and I urgently got a call and had to go somewhere after giving my order. I asked the staff the closing time and the staff said it's 1:00am. I asked them if I could dine at 11, and the staff agreed.
I reached at 11 but there was no AC, no Blower, No Fan. I requested staff to turn on ac or blower so we can sit and have our meal but they said we will check in sometime. I kept waiting for 10-15 mins. And then I asked again. Assistant manager - Sandeep kumar said we can't turn on AC as it is our policy to keep ac only till 11pm. I said please put a board and mention your policy and for now turn on the AC or atleast blowers. He did not agree and kept arguing for another 10 mins. Then I requested him to let me talk to the area manager. I mentioned my concern that it is really too hot and it's not appropriate for the customer to sit in this heat. He did not help me in any way.
Staff is very rude, they don't understand the situation. If you have a policy you should mention it on the door or somewhere in store so customer knows.
They behavior was inappropriate and not at all friendly.
Ast. Store manager - A sandeep kumar
I went to Himayat nagar Burger King yesterday at 9:00pm with my cousins. I ordered 6-8 burgers and I urgently got a call and had to go somewhere after giving my order. I asked the staff the closing time and the staff said it's 1:00am. I asked them if I could dine at 11, and the staff agreed.
I reached at 11 but there was no AC, no Blower, No Fan. I requested staff to turn on ac or blower so we can sit and have our meal but they said we will check in sometime. I kept waiting for 10-15 mins. And then I asked again. Assistant manager - Sandeep kumar said we can't turn on AC as it is our policy to keep ac only till 11pm. I said please put a board and mention your policy and for now turn on the AC or atleast blowers. He did not agree and kept arguing for another 10 mins. Then I requested him to let me talk to the area manager. I mentioned my concern that it is really too hot and it's not appropriate for the customer to sit in this heat. He did not help me in any way.
Staff is very rude, they don't understand the situation. If you have a policy you should mention it on the door or somewhere in store so customer knows.
They behavior was inappropriate and not at all friendly.