Izzah Zidaan

My experience with Cube Desserts was incredibly disappointing. Despite their close proximity, my order, consisting of just two drinks, arrived a staggering 2 hours late. I had to make over five calls to their customer service, enduring false promises that the driver would be right outside my building in 2 minutes. I shivered in the cold for more than 10 minutes, having to descend twice to collect my order. When it finally arrived, the drinks had leaked through the bag and were completely ruined. Their customer service was equally atrocious, instructing me to seek a refund through Uber Eats, yet failing to mark my order as complete, rendering me unable to process the refund. A truly nightmarish experience.