انجمن راهنمایان محلی
Margaret Nambago
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A got a very poor customer experience from this shop.
I am aware that staff have been cut in all Spots Direct shops at least in North London but it is no excuse for providing a poor service.
I had to the staff to ask for help and the man was quite abrupt like he could not be bothered.
I did say that l was referred there by the Wood Green branch because they had a wider selection of Sketchers high arch.
He said to me we don't have those shoes but go and check!!
I said to the cashier that the customer service was very poor and that l would never ship there again.
This was after she wanted to upsell a promotion because l had spent £70.
While l finished paying for the product she phoned and said to someone that I paid for the shoes.!!!
I am aware that staff have been cut in all Spots Direct shops at least in North London but it is no excuse for providing a poor service.
I had to the staff to ask for help and the man was quite abrupt like he could not be bothered.
I did say that l was referred there by the Wood Green branch because they had a wider selection of Sketchers high arch.
He said to me we don't have those shoes but go and check!!
I said to the cashier that the customer service was very poor and that l would never ship there again.
This was after she wanted to upsell a promotion because l had spent £70.
While l finished paying for the product she phoned and said to someone that I paid for the shoes.!!!