انجمن راهنمایان محلی
Maxime Ranger
1 نظر در 1 مکان
Unacceptable service and unprofessional behaviour
I recently moved from Denmark to Canada, with 5 moving boxes to ship. I paid more than 6000 DKK for this, and Courier Copenhagen promised a delivery within 7 days.
A few days after the pick-up, I still had no tracking links. I asked, and I was told that my parcels had been shipped to the wrong country - it turned out that it was a mistake from Courier Copenhagen. I had to ask updates several times, because the company was giving very little details regarding what happened.
When I finally received my boxes, 1 MONTH after, they were torn-apart. Meanwhile, Courier Copenhagen was hiding me the true story of what happened, and was barely answered my emails.
After I received the boxes, I asked for a compensation because I did not get the service I paid for. I got no answer to my multiple emails.
Based on these facts: I strongly recommend to stay away from Courier Copenhagen. The service was unacceptable, the behaviour was highly unprofessional and the communication was not transparent at all.
I recently moved from Denmark to Canada, with 5 moving boxes to ship. I paid more than 6000 DKK for this, and Courier Copenhagen promised a delivery within 7 days.
A few days after the pick-up, I still had no tracking links. I asked, and I was told that my parcels had been shipped to the wrong country - it turned out that it was a mistake from Courier Copenhagen. I had to ask updates several times, because the company was giving very little details regarding what happened.
When I finally received my boxes, 1 MONTH after, they were torn-apart. Meanwhile, Courier Copenhagen was hiding me the true story of what happened, and was barely answered my emails.
After I received the boxes, I asked for a compensation because I did not get the service I paid for. I got no answer to my multiple emails.
Based on these facts: I strongly recommend to stay away from Courier Copenhagen. The service was unacceptable, the behaviour was highly unprofessional and the communication was not transparent at all.