انجمن راهنمایان محلی

Ricky Benson

1 نظر در 1 مکان
The Woburn
2023 Jun 18
Charming Hotel with a Few Hiccups

I recently had the opportunity to stay at a hotel for two nights, and overall, it was a pleasant experience with a few minor drawbacks.

Let's start with the positives. The hotel's location was absolutely perfect, especially if you're planning a visit to the Woburn Safari Park. Situated in a lovely village, it offered a peaceful and picturesque setting, enhancing the overall ambiance of the stay. The staff members were friendly and helpful, particularly the breakfast staff, who went out of their way to ensure a pleasant dining experience. Speaking of breakfast, it was truly delightful, with a generous selection of vegetarian options that catered to various dietary preferences. The hotel's courtyard area was a hidden gem, providing a lovely space to relax and unwind, especially when the weather was favorable. Moreover, ample parking availability was a definite plus, making it convenient for guests with vehicles. Finally, the online check-in and check-out process was seamless, allowing for a hassle-free experience.

While the hotel had numerous positives, there were a few negative aspects that left me slightly disappointed. One particular incident involved a friend who was charged £20 for early check-in, despite it being confirmed that the room was ready. This unexpected charge felt unnecessary and could have been handled better, as it somewhat tarnished an otherwise enjoyable stay.

In conclusion, the hotel's favorable location, friendly staff, delectable breakfast, charming courtyard, ample parking, and smooth online check-in and check-out process make it a worthwhile choice for anyone visiting the area. However, it's essential for the management to address inconsistencies and ensure that confirmed arrangements are honored, avoiding any unexpected charges that may dampen an otherwise pleasant stay.