انجمن راهنمایان محلی
Mona Rahat
1 نظر در 1 مکان
While the Physiotherapy and Remedial massage services are excellent for the My Aged Care Level 3 Client ( my mother), the home cleaning and gardening services are "unsatisfactory" for the Client.
The case manager has abandoned her responsibility to convey the Client's satisfactory needs to the cleaner and to the gardener to meet without complaint. The gardener left the house with blower mess and won't tend to other plants and the cleaner sent in 2 girls to do a small unit and left out details.
So is this really Home Care?
The case manager has abandoned her responsibility to convey the Client's satisfactory needs to the cleaner and to the gardener to meet without complaint. The gardener left the house with blower mess and won't tend to other plants and the cleaner sent in 2 girls to do a small unit and left out details.
So is this really Home Care?