انجمن راهنمایان محلی
fatti t
1 نظر در 1 مکان
Took my son for an X-ray and the technician was rude and mean.
First he told me to leave the room - he said no need for radiation and then shuts the door in my face. Immediately after I hear him through the steel door with a raised voice telling my son "take it off". He was going in for a wrist X-ray and was wearing a wrist guard.
My logic was as his parent (he is 11 years old) I would help my son take off the wrist guard ensure he is comfortable and leave the room for the X-ray to be taken.
My son was upset when he came out.
I told the staff and this deserves a better review. They responded straight away and spoke to the technician.
However, even though they apologized they made an excuse saying his manner (the technician is rough). Well I certainly agree herein lay the problem. Train your staff. He needs to understand not only is he dealing with the public it's highly likely the people he is dealing with are in pain.
And when dealing with a child the parent should be with the child up until they are required to leave (to set up and take the X-ray).
Not happy at all. And I wanted to let others know.
Thank you
First he told me to leave the room - he said no need for radiation and then shuts the door in my face. Immediately after I hear him through the steel door with a raised voice telling my son "take it off". He was going in for a wrist X-ray and was wearing a wrist guard.
My logic was as his parent (he is 11 years old) I would help my son take off the wrist guard ensure he is comfortable and leave the room for the X-ray to be taken.
My son was upset when he came out.
I told the staff and this deserves a better review. They responded straight away and spoke to the technician.
However, even though they apologized they made an excuse saying his manner (the technician is rough). Well I certainly agree herein lay the problem. Train your staff. He needs to understand not only is he dealing with the public it's highly likely the people he is dealing with are in pain.
And when dealing with a child the parent should be with the child up until they are required to leave (to set up and take the X-ray).
Not happy at all. And I wanted to let others know.
Thank you