Hasan Raja

reserved and showed up to our table with less kids than presumed , we have been guests here for over 15 years on the regular the reception took our card charged it without any authorization due to less guests the following day , when we clearly spoke to manager and she advised np it’s ok , and gave us another table for guests that didn’t show up , we were 7 and our bill was easily 150$ per head /person without wine , and she was offering a 50$ a head groupe menu , i ordered a la carte and beyond à normal order for 5 adults and 2 children , so they didn’t lose nothing with our attendance

at the time of our dinner at the door they had mentioned no problem will just get you a table for 7 and and it’s ok , won’t charge me a difference ,

following day i see à charge taken on my cc for 200$ for 4 less ppl ,

i called and she doesn’t want to understand nothing but say he said she said , when i told her i spoke to manager at our arrival and she agreed that no worries they will just get us a table for other group that didn’t show up , while we had our dinner our table of 11 was broken up immediately and walk in guests took the space so no waiting for them ,

not to mention we got a table by the window that had cold draft and we had to keep our winter coats on the whole while we were there having our dinner , in the cold

thanks again but we definitely will be not coming back and have many other choices in the city , that can have our family as thier guests , managing staff at montreal milos , i understand exactly how restaurants set policies of such and it’s to not to incure losses in this case you did not need to charge me 200$ the following day understanding the evening before situation, and agreeing to have us as guests and not charge any additional fees ,