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نظرات

Carol Cooper
at 2025 Jan 03
Carol Cooper
at 2025 Jan 03
A nightmare from start to finish! GE hooking up with Bodwell was a terrible mistake for GE! I called for service on my GE portable washing machine. I did not know they were hooked up with another company. They sent three different men. I got three different opinions as to what was wrong with the machine. The first man told me I needed a hose assembly and the attachment to the sink. He could order it for me, but he couldn’t promise that it would fix the situation!
Second man came and told me something entirely different.but he could not promise that would fix the situation. The problem seems to be a leak at the faucet attachment. I did try on my own to buy a new adapter. It did not help. I paid the company $167 for the house call. Nothing was fixed and nothing was done. They are willing to refund $75 to me .BIG DEAL!
Third man came! He wiggled and jiggled the hose and told me I need a new part but GE no longer makes it. I asked what my options would be and he shrugged his shoulders. I asked if GE made anything else and was told they make the same machine. Why would I buy it if there are no parts for it? He had no answer for that.
I made three phone calls and spoke to three different people and each time was put on hold twice for five minutes each time. The consensus was there is nothing they can do for me.
Horrible! Terrible! no service!I have no problem with General Electric washing machines, but stay away from Bodwell!
Alisa Shmatkova
at 2024 Jul 04
Alisa Shmatkova
at 2024 Jul 04
I second that GE + Home Depot is the worst customer service experience imaginable. Delivering damaged appliances, then saying it’s on you to call and get it fixed. I wasted a month of my life spending hours on the phone with both Home Depot and GE trying to resolve the washing machine issues. The washing machine wasn’t properly installed by Home Depot, concluded the Home Depot technician. The washing machine pedestal wasn’t supposed to be used for the specific washing machine Home Depot sold me, the GE technician concluded. On the phone you’re being transferred over and over until you go mad like in a horror movie. It’s truly amazing how they’re still in business. Garbage attitude.
Beatriz me atendió con mi primer crédito fue superado su servicio tan perfecto
Beatriz helped me efficiently and was very friendly throughout the entire process of opening my credit!