انجمن راهنمایان محلی
Kadıpaşa, Stad Cd. 28/A, 07400 Alanya/Antalya, ترکیه

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نظرات — 8

Wesam Ibram
at 2024 Aug 26
Wesam Ibram
at 2024 Aug 26
Service is ok but could be better, MRI device is old and takes lots of time to take a scan. There is no specialist doctors on Saturday and Sunday (only emergency department)
English speakers are many over there
Prices are the highest in the world for simple medical treatment.
If you are a tourist, then, as everywhere in Turkey, they can and will try to deceive you. The administrator assured us that the stay of an adult with a child is covered by insurance, but in fact only for children 3 years old. The doctor offered 2 days of hospitalization or a week of home treatment to choose from. As a result, after 2 days of hospitalization, a course of home treatment was still prescribed. Why then waste our money and time on hospitalization? The insurance also refused to cover the final X-ray. In general, managers do not work well with insurance and do not warn patients in advance.
Zygimantas Radzevicius
at 2024 Jul 26
Zygimantas Radzevicius
at 2024 Jul 26
Disappointing and overpriced service
During our holiday in Turkey, my pregnant girlfriend and I had an unfortunate experience at Anatolia Hospital that left us both distressed and dissatisfied. My girlfriend, who is four months pregnant, had a fall from an electric scooter, hurting her hand and back. Concerned about our baby's well-being, we called an ambulance to take us to the hospital for an urgent scan.

Upon arrival, we were left waiting in the reception for approximately 30 minutes without any explanation about the delay or the process. Eventually, a receptionist took us to see a doctor who examined my girlfriend's hand and back. However, our primary concern was to check on the baby, and we were informed that an additional fee was required for this service. We agreed to the extra charge, and they mentioned calling a doctor from his holiday to perform the scan.

We waited another 20 minutes before being taken to a different room for the scan. To our surprise, we saw the same doctor, who had been present in the hospital earlier, conducting the scan. This raised questions about the necessity of the additional delay and the claim that the doctor was "called from the holidays."

Moreover, the charges for the services rendered were exorbitant and seemed unjustified, given the standard of care and the unnecessary waiting times we experienced.

While we were eventually able to confirm that our baby was fine, the overall experience was far from satisfactory. The lack of clear communication, the excessive wait times, and the feeling of being overcharged left us with a negative impression of the hospital's services.

We urge the hospital to improve its patient communication, transparency in billing, and overall service efficiency to ensure better care for future patients.
corpaci adrian
at 2024 Jul 25
corpaci adrian
at 2024 Jul 25
Hello if you are coming from the England or UK and are required to use your insurance is best to look somewhere else for treatment. I have been there yesterday to the international reception and they talked to my wife and my dather that she was very sick with fever and vomiting and barely standing, like we where second class human beings. They refuse to talk to my insurance operator on the phone , and after that they refused to give us any information why they are not accepting us to get treated. The private sectors are in it for the money big time 1500 £ for a day in the hospital just paracetamol and glucose intravenous ,at the moment in a different private hospital. Best to consider government hospital .
Daniela Gabrielová
at 2024 Jul 24
Daniela Gabrielová
at 2024 Jul 24
I would like to thank the team of Dr. Ahmet Turan Dagli for the perfect care they gave me. I was hospitalized with acute back pain and underwent lumbar spine surgery. The performance of the doctor and his team was truly excellent. My attending physician in Prague confirmed this to me yesterday. Thank you very much again and I wish your hospital every success. Your work and human approach is the best advertisement you can make for your country.
Daniela Sediva Gabrielova
Liza Behdad
at 2024 Jul 13
Liza Behdad
at 2024 Jul 13
Very rude staff, there are no doctors only people who do business, at first you need to pay but from the moment you pay and they get the money, nobody cares about you, they only want the money. I needed to wait 4 hours with my 5 month old baby and then they told us that there was no doctor and we needed to go back home. Before you can be a doctor you need to be a human and those people are not humans.
Lili Dimitrova
at 2024 Jul 03
Lili Dimitrova
at 2024 Jul 03
Hello, I arrived in hospital Anatolia hospiral arround 21.30 with injured feet from 16.00 on the beach. My foot got worse arround 20.30. First clinique sent me to your hospital for x ray. And after filling in so many documents no one paid any attention to me. Then I asked Irem for the X ray and said I am with big pain. She shouted to me that I should wait and everyone is with pain. I waited at least 2 hours for alcohol test and also for medical examination and X ray till 1.30. I think staff should be more friendly. I received good attention just from Shirin, the translator. But she arrived after 12.00 am unfoerunately . 3 hours just waiting and not knowining what is happening

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