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Does this pharmacy ever answer the phone??? It's a tiny store and I have never seen it busy, yet the phone just rings and rings

Shocking service but I'm starting to expect that now from this pharmacy...at least they excel in being poor in customer care. If you are getting a prescription, make sure its submitted at least 10 days in advance otherwise they won't have it and will have to give you an IOU...for medicine!!!

I have collected my prescription here for 15 years. Received standard text to go and collect it on 22nd August. Went round there on the 24th to find it closed with a note on the door saying they were "closed due to no pharmacist". This remained the case until 30th August !. Then had to queue for a hour due to the backlog. They are now no longer sending out automated prescription reminders either - it's too much effort I think. Not a problem - I went to the GP surgery and have re-routed my medication to Superdrug. What a feeble and utterly rubbish service. I would give them zero stars if I could.