شهر پزشکی

Good medical facilities. Good doctors

Fast response and accommodating staffs. One of the best in case of emergency.

My wife and I went to the ER very late at night 3 nights ago (suspected food poisoning). We have been to Medical City Iloilo before, and have always received excellent treatment. This time, however, when it came time to leave, we were informed that our Blue Cross insurance was not accepted. (We are both US Citizens and have used our Blue Cross at Medical City before with no issues). By that time, it was well after 1AM and no one on the skeleton Admin staff could tell me why our insurance was not accepted, so I wound up paying cash for our stay. So - to be clear - my low rating is due to the inconsistent, arbitrary decisions made by the Admin staff. The Medical personnel were outstanding, as always.

I was admitted and stayed there 4 days. Doctors are good but cleaning of the room really bad, food insufficient, nurses had no experience and it was really expensive, not worth the price you pay.

Late review: I was here for a cranial CT scan and a few lab tests prior to that. I availed of our Medilink HMO. I had to make sure that the procedure was accepted. It was. But on the day of my scheduled CT scan, I waited longer because the insurance part was not taken cared of. The one who did the arrangement was absent for the day and I had to go back to the HMO section again, stretching my fasting for approximately 2 hours.
Inside the Radiology Room, the technician was professional in explaining to me the procedure, the risk of allergies, etc. I survived but left the hospital weak and dizzy. Breakfast was long overdue.