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change of names days before the flight and before check in is done for over 100,- euro what a joke :D (more than the ticket itself)

We arrived 2,5 hour later from Milan to Prague and I waited 6 hours for my bag on baggage claim and still without bag. Nobody gave us any info, it's of course nobodys fault. After 6 hours I gave up and went home (after 25 hours awake) and I had to drive back to Prague 3 days later for my bag at own expense. Many emails and calls but conclusion is no compensation. No more.

0 stars needs to be an option. we flew 4 adults from milan to bonn for a performance, and the flight was constantly delayed by about 1 or 2 hours and they didn't even fly us. on the way back from bonn, security was slow and we spent 3 hours at security where everyone else was missing their flight too. we ran to reach the gate and they didn't let us board even when the plane was right in front of us at the bridge. the guys who scanned the boarding passes didn't even TRY to let us in and kept rejecting us. we then didn't get a refund for their terrible service

Ryanair is a money making machine on customer cost. On checkin Ryanair employee suggested to unscrew the wheels on my small trolley, so that is fits the required size in milimeters. Based on that i proposed to cut off the wheels on my trolley. But obviously Ryanair did not have a metal saw at checkin terminal; so sad. Conclusion: never ever Ryanair if i can fly with another company.

They do not allow online check-in when booking from a third party like Kiwi unless you accept a facial recognition from them which is of no use and is not needed when booking with them directly. For the check-in at the airport they will charge you over 50 Euros.