بازارهای جهانی سیتی گروپ

I recently applied for a credit card with Citibank, and I must say, the customer service experience was far from satisfactory. As someone looking to establish a relationship with the bank, this experience left me with a negative impression.

The lack of responsiveness and clarity in the application process was disappointing. I encountered delays, unhelpful responses, and a general lack of professionalism. It made me question whether I want to proceed with Citibank for my financial needs.

I believe that the first interaction with a potential customer is crucial, and it's safe to say that this experience did not reflect well on the bank. I hope that Citibank takes this feedback into account and works on improving its customer service, not only for existing customers but also for those considering their services.

Kindly do your self a favour and stop using Aramex's Delivery service for Card delivery.

Worst bank