فروشگاه عطر

I had the best experience with what I think is the manager of the shop whilst returning a perfume. She was so helpful and kind and I just wanted to say thank you again for being so helpful towards me. I’ll definitely be shopping there again!
(I meant to write this Christmas time but I completely forgot)

. I have returned at store in crawley on 21st Jan and called many times customer service and email so many times until now I have not received my refund ..I am very disappointed again .. on 8th Feb customer service Lady told me that you will get refund in 48 hour but didn't get any thing, then again I email on 10th Feb and got reply you will get refund in 5 days .. today is 14th I called and lady said you will get in 5 days ...

Again lady asked me today have you returned your free gift with purchase .. they dont believe us ...

I don't belive this is ridiculous and not acceptable behaviour. I have very bad experiance with this company which has very bad customer service team. 😕

very sad and very stressful ... until now I have not received my money back . I called again yesterday and they said you have not returned free gift thats why refund is not done.. which is absolutely disaster and she shut call on my face ....

Please don't go to this shop ever again ...