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I was buying my son some trainers from the sale section in the men's department. All the shoes were arranged neatly and I picked his size from the hanger. On closer inspection I saw that the size on the hanger was not the size of the trainer.
After looking through all of them, none of the hanger Sizes matched the footwear 🤣
I went to tell someone and she confidentially said 'oh yes all the hangers are wrong because its cheap and no one has the time to sort them out' (insinuating I should know this)
Hilarious, lazy and being penalised for buying sale stuff by having to pull all the shoes off to check the right size. Really Asda?😃

Was at Asda this morning and seen a member of staff driving a red VW.
So he puts his rubbish on the floor and then goes into work that's the best I have seen yet. I know there's bins there.

Very nice store for groceries, vegetable, bakery, stationery, and meat items, There is small collection of clothes and sandals.

Just came home from doing some shopping at this store feeling angry, upset, degraded and utterly depressed. The staff on the floor who are meant to be there to help if needed are absolutely useless when it comes to aiding a registered blind person. All they do is point to where things are and then walk away as if i don't matter. Not one of them have decent skills when it comes to equality and customer service. As for the staff on the checkouts, well most of them have common curtesy to talk to me and sometimes help, seeing that i am registered blind. However today this one member of staff who was on till 4 this morning was nothing but lazy, ignorant and clearly didn't care about helping anyone. All she could be bothered doing was scanning my items and demand i tap my phone. So when i asked how much it all came to she shrugged and said i don't know as its not on my screen and then she persisted to point at another screen assuming i could see it and ignoring the fact that i was stood there, packing my shopping while holding my long cane. That fact that i was forced into telling her that i am registered blind was so intrusive and degrading that it is my personal opinion that she should be fired from the store. My only good experience today was when i went to complain to a manager, lisa, and she stood there and listened while i vented everything that had happened and once i had finished she politely told me the actions she would be taking. I would strongly recommend that the staff be retrained in providing a cudtomer service, evenmoreso to desabled customers as my shocking experiences can't be allowed to happen again.

Cleaning good fresh food staff behaviour good nice place for shopping

A very tired place. Outside is very dirty

Self checking is a disaster such a busy Large store no staff to be seen on the floor selves are always empty and the most disappointing thing is tills are never opened. for large shopping mainly they only have one till for a few hours here & there I had a trolley full with one child at 5.45pm i was refused from the till, if I didn't need my baby items urgently I would of left the trolley. No decency at all we have been shopping there since it first opened with my dad as a child, it has gone deep downhill , maybe because majority shoppers are from ethnic background? that's why they don't care as long as the monies going in there tills absolutely disgraceful management shame on their company. Me and my family have started to use sainsbury's it's million times better, the other night at 15 minutes before closing time I had half a trolley & asked staff is it possible to use a till because they was closed when I got there the staff member gave me the biggest smile and sure you can opened the till just for us that's how services should be I urge people to use sainsbury's or places like that because the more we ignore these little things these big greedy companies are going to exploit are basic living habits. Make us do all the work & charge us 3-4 times more & give us attitude at the same time.

Nice place, good prices, large selection of fish, meat, etc., but the sausage is suspiciously very cheap.

Booked a click and collect and checked in. Sat around waiting for 15 mins with no sign of it. So I head inside, staff nowhere to be seen, one person on the customer service desk unhelpfully redirects me to find someone else. Half an hour after originally arriving someone else finally shows up after being called over tannoy. Hadnt checked the device to see pending orders...so off they went to collect the items. Original delivery slot 7-7.30, finally left at half 8. This was an 6 item order, god help anyone waiting on a larger shop.

What's the point in paying for a slot if nothings ready?

Not enough checkouts tills available for social interaction with working people earning a living and Self service is a joke! And Self scan! Taking people's income and jobs! Because we don't get paid for it! Or have bonuses 🙄 Then you pay some random person to check your receipt to make sure you have been honest!! Like people who work to earn a wage every week to put a roof over their head's and provide! Slow down and appreciate Family & Life! Not save on an employee who needs a job! Shameful! Tesco! And Others. My Honest Opinion.

I went to the store @ 7.30am. Lot of the shelfs were empty. Staff just started to stack the shelfs. Cone on tesco get everything set by your opening time. A waste of trip, instead went to another store. Also the only staff in greggs had to attend to a delivery, so I was waiting with no shoping done for another 15mins.

Been this afternoon, most checkouts closed, large queue (20+) at self service. Finally checked out and long wait for approval. This is why I use Morrisons more and more

Got the petrol, paid, and then left. Very easy smd simple

It has halal foods at a good price and I loved the quality of their products

I have found ASDA Trafford Park to be untidy, and dirty, out of date items left on the shelf (Three times I mentioned to staff the gluten free products out of date) Items still there a week later. Home shoppers grouped in and aisle chatting and you can't get passed them.

My son wouldn't let me buy any meat front here due to several hygiene violations

Paid the price of 2.200gm lamb chops then find out to be 1700gm.and when I asked why? They replied the removed fats. So I paid 6 pound extra for the fats that they kept. And they change attitude when I ask to take it. Very rude stuff.

If you want the best freshly baked pastries GO LIDL their croissants are literally top notch and their baguettes they're a literal experience and also their products are SO cheap like tesco and asda could never i totally recommend going lidl

Got great service from Nick at the petrol station today. Then when i got home realised i had lost my purse. When i drove back Nick had handed it in which I was incredibly grateful for especially as it contained quite a lot of cash along with my cards. I wanted to give him a reward but he advised me this wasn't allowed. So I just wanted to say a huge thanks to him and the team for saving the day.

Incredibly amazing members of staff . Tess and Naima are undeniably superbly helpful, kind, caring, supportive, friendly and welcoming. These ladies will go out of their ways to ensure I have the most wonderful shopping experience. Thank you so much Tess and Naima for being such awesome beautiful souls.

Did a self shop today for the convenience of not having to queue at the checkout only to find that the system decided to do a bag check of which I don't mind but when it says it needs to check 44 items in bags I may as well go to the checkout it defeats the object of self shopping not impressed

Not enough stock which has made me very sad such as prime hydration by ksi and logan paul

I have never been so disgusted by the state of the toilets ever!!!
They were gut wrenching. The smell and the filth in every single cubicle of the woman's toilets. Was told that a homeless person had done it. Don't believe that for a second, not humanly possible. Will never set foot in there again!!!

Been using Asda for as long as I can remember since 1985 in January 2024 I was stopped by Asda security guard saying you’ve not paid for your carrots and milk in front of all customers in Asda spoken rudely with no manners as soon as I shown my receipt for the items I had brought from Asda when asked to why I was stopped and questioned in front off the customers in Asda no valid explanation was given person on the radio said to stop you no, apologies for embarrassing me in front of all the customers in Asda I felt extremely intimidated when asked for the designated supervisor or the manager to log a complaint in regarding the security guard
The floor manager that’s been there for 24 years, female name, Lynn I was spoken to her regarding the situation, same thing, no explanation, no apology was given when asked to log the report in the incident book. She clearly refused to write the incident down and make the relevant managers aware and to take the necessary actions and to inform me accordingly, but no all my rights as a customer were denied.

Service no good

Asda has recently been taken over. You have to congratulate the new owners who have transformed it into the most miserable shopping experience ever.
Must really appeal to people who run marathons in a suit of armour or climb Everest in flip flops and Speedo’s.
The self check surpasses those experiences by far.

It's a petrol station. Does exactly what it says on the tin (sign). Added bonus the shop is usually well stocked and the staff are a friendly bunch.

Accused my son of stealing when he didn’t man pushed my son around n threatened to take him to the back of the shop

Came today and was struggling to find some puff pastry, The member of staff who helped me was an older gentleman called Mike. He even went as far as checking in the back to see if you had any of the item I requested.
This staff member had impeccable customer service and a great asset to your team.

Wonderful, clean store with a varied selection of goods in the world food aisle.

Used to be a decent place to shop but now it definitely isn't. It's dirty, there are homeless begging outside, there is rubbish everywhere. And inside the store it's scruffy. The staff are stacking shelves which makes there almost no room to move your trolley. The stock isn't like it used to be and they are forever moving food so you find it hard to find. And finally when you go self service the staff are always talking to each other so if you need them for any assistance, it always takes a age to get notice. I noticed someone has said the same about the staff at self service 3 months ago, so obviously they aren't taking customers seriously. If I were you shop elsewhere.

Self checkout is a joke you stand around for ages trying to get the attention of someone for a bag or to check you’re off age. 50% of the time they have no bags and when there is usually you have to walk to the little desk and get your own because they’re too bothered just staring into space or short staffed. Security also stop you on the way out as well if you have a trolley that’s neatly packed into Asda branded bags that you’ve just paid for and accuse you that you’ve stolen it even though you’ve just walked from the bagging area. Spend more time at self checkout than you do doing your actual shop.

Well organized but sometimes they maybe out of stock and things are a bit expensive in asda

One of the worst place on earth worst customer service . old lady on the self service have no respect no manners too rude always in a bad mood. I was packing my bag she came to me rudely asked me excuse me you didn’t pay for the bag you should’ve paid first. I said I paid you can check the receipt when she checked oh ya thats fine you have paid. What the hell is this ask me politely excuse me did you pay for your bag then ask for receipt check it then accused people thats not good customer service. She disrespect me in front of the all customers. That’s not the way you treat the customers she needs to be trained properly how to respect human.

👌👌👌

Nice store. Can find almost every useful grocery items and vegetables here. Looks like congested, but considering the range of products available, it doesn't matter tbh. Fruits we bought were fresh. Prices are very much reasonable too. Staff were really helpful. Meat section is nice as well. If you're looking for a value for money supermarket to buy Asian goods, I'd recommend this store.

Very friendly and professional Halal butchers and store in general

We buy a lot of our stock from here to help us make our award winning pickles, great shop for continental products.

Okay place for shopping.
Quality of
Meat ****
Veg **
Fruit**
Customer service ***

Price ****
Minimum spend for card payment £5.00
Car parking £1.00 refundable (minimum spend required)
Meat section can get very busy and the wait can be long.