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Phoned and ordered a taxi to the airport at 14:00 for 16:00. 16:00 came and no taxi, few minutes later I got a message to say there was no taxi’s in my area. Took 6 attempts to get someone on the phone only to be told there were no taxis in my area and no time frame as to when it would be, asked if I still wanted the booking! I had to phone another company and wait his was already 25mins after initial booking time, just made my flight, luckily security was clear. Stress I didn’t need! They had 2 hours to tell me they could supply a taxi this would have been the best course of action by them surely? I Will never use or recommend ever again!

Booked online and got a “confirmation of your booking “ email. Come the alloted time plus 15 mins with no sign of taxi so made a call. Woman on phone said we’ve no drivers in your area at the moment. I asked what is the purpose of a confirmation email if it’s not confirmed. She said “they’re self employed and do what they want”. So I’m now stranded with elderly parents. Not fit for purpose. Avoid

The inside of the taxi was very comfortable and the driver was prompt and friendly. We arrived at our destination on time. Very competitive rates. I would highly recommend this service.

The booking app is not good at all. Never picks the words when booking and keeps hearing and repeating the wrong address. often takes forever to connect to a human person.
Needs to be looked into and sorted out for efficiency.
Modern Life is so fast and ppl are in a hurry to book a taxi for their journeys and businesses. And nobody has all the time in the world for such annoying app. I hoke you'll do something about it ASAP . Cheers

Amazing Service with this company. I always had trustworthy drivers who took me safe and direct to my destination! I would always recommend it! Thank you!

Fantastic service .🥰 after a five hour delay on our flight. We were so tired and had quite a long way to go home. Our driver was courteous and attentive without being intrusive. Thank you for your service.

Thanks for cab Gerry you were a decent knowledgeable driver good luck with your studies! 555 are lucky to have you

We used Edinburgh Airport Transfers to take us to and from the airport on our first ever trip to Edinburgh. The driver was waiting for us at the airport and was super courteous and helpful. We had a very early pick up to go back to the airport and the driver was on time and helped us to find exactly where we were supposed to be going. The vans were clean and spacious, and all communication with the company and drivers was prompt and informative. We would definitely use them again if we travel to Edinburgh.

We recently used Edinburgh Airport Transfers for our brief stay in Edinburgh. Our flight was delayed and landed late at night but our driver was waiting for us and made the trip to our accommodation very easy. Communication with EAT throughout the process was excellent and the service was great. No hesitation to recommend them.

Driver was there on time as always, was very pleasant can’t say more than that. Always my first phone call when I need a taxi. Thank you

Excellent it was a return I was longerer than thought hre could have took another booking cos i paid him but he waited legend 5 tttip well deserved

Our driver was so kind, we like that airport transfer and would highly recommend 👍🏻

Paul arrived within 2 minutes of booking. Detoured for us to pick up luggage and other passengers. Very helpful. Recommend!

Driver was excellent. Super helpful, friendly, helped with my cases. Very happy with the service and will use Capital again. Not sure of driver's name, but his little granddaughter is called Amor!
Great service. Thank you. 😊

I use your service a lot. It’s about time the driver knew to come to the back door not sit at the front. I have a walking stick and bad balance

Driver arrived early meaning we arrived early to my appointment really happy about that. Driver was friendly and chatty was a stress free run to my appointment. Delighted with the service received from Capital Cars

This must be the worst taxi company in the UK!!! I booked from Morrisons store and the driver phoned me telling me to walk up to the traffic lights and I said I can’t because am with my child and got shopping so he cancelled absolutely joke. If I wanted the taxi from the traffic light I would of booked it from there

Chap arrived early and was just finishing his lunch. Was happy to take instructions on the route (I knew there were temporary traffic lights on the main route in). He was polite and chatty. Got here early too. Many thanks

Outstanding service. Picked up on time with great communication for transfer to Edinburgh airport and same again on return journey. Highly recommend

Chauffeur très agréable et compétent !