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Really lovely venue. It's a social heat beat as there is a Starbucks so there are many people visiting. There is the gym and leisure centre at the hotel that is popular. The bar and restaurant is really lovely with great mid week meal deals and events for sports. We popped in 7am for breakfast even though we were not guest of the hotel. Buffet style breakfast (not alot of variety). We were happy to be served so early for non hotel guests. Great decors. Very modern and vibrant venue
Breakfast is a joke! I paid for this and there was no fruit, nothing but dried banana to go with yoghurt and a section of so few cereals. No muesli. No oats. No porridge. Staff, whilst friendly, didn’t know what time breakfast opened on the bank holiday Monday. Other days breakfast was opened late with a queue of people waiting.
Club room is large. Medium cleanliness. TV didn’t work in my room.
Confusion over the car park pricing too. Room says it’s free on weekends. Staff seemed unsure told me it’s included with my room but didn’t ask for my registration. Car park says it’s 4 hours free then charged including weekends. Car parking app doesn’t work well.
The hotel is mediocre. It’s cheaper but probably not worth the money in my opinion. Need more attention to detail and better management and proper breakfast options.
Reading other reviews it seems to be a trend. Staff are nice but hotel needs to be better managed and maintained. Total lack of care for detail.
I wouldn’t stay here again nor recommend it to anyone.
Club room is large. Medium cleanliness. TV didn’t work in my room.
Confusion over the car park pricing too. Room says it’s free on weekends. Staff seemed unsure told me it’s included with my room but didn’t ask for my registration. Car park says it’s 4 hours free then charged including weekends. Car parking app doesn’t work well.
The hotel is mediocre. It’s cheaper but probably not worth the money in my opinion. Need more attention to detail and better management and proper breakfast options.
Reading other reviews it seems to be a trend. Staff are nice but hotel needs to be better managed and maintained. Total lack of care for detail.
I wouldn’t stay here again nor recommend it to anyone.
This is a fairly comprehensive review of the gym and leisure facilities at The Village Hotel, Edinburgh. Having been a member for the requisite year (I have decided to leave) these are my plus and minus points about being a gym and leisure member:
+
Good size gym
Other members fairly friendly
Welcoming atmosphere
Fairly good location
Other businesses inside - Starbucks, restaurant, bar
Initial sign-up easy
Good engagement via circular emails
Customer service decent
Personal trainers and advice readily available
Lockers easy to use
Entry and exit straightforward
Car park easy to use and always has spaces
Fairly stress-free compared to there gyms
–
Dirty - the toilets and changing rooms are often quite dirty (considering the relatively pricey membership fee)
Toilet seats broken and don't stay up!
Locker doors often broken
Shower door hooks often broken
Guest pass system very poor (see below)
Broken equipment - the gym equipment is not maintained adequately considering the price level of the membership fee
They took an extra 2 weeks of money when I left after 12 months (so I paid 12 months + 2 weeks which differed from the contract I signed)
Membership fee raised while I was a member with no noticeable improvements
Swimming pool very small
Hot tub is very small and always full (even off-peak)
My overall feeling was The Village is very quick to take your money, raise fees and make it difficult to leave (3 months notice and took more than 12 month’s fees from me even though I gave over 3 month’s notice).
In general my opinion is that the gym and facilities are not well maintained for the price (£62 /m). For around £80-100 a month there are far more well maintained gyms and spas in Edinburgh that I’ve been a member of.
Ultimately I decided to leave due to the focus on extracting more money from me without an adequate approach to making the facilities acceptable. I would happily pay £30-40 a month (similar to council gym) for this place but not the price they are charging.
Furthermore I was given 6 printed guest passes when I joined which expired within 1 week! I asked for the dates to be changed and they offered me the option of electronic passes that would not expire. However when I took a guest a couple of times they said the passes were deleted and charged my guest. They offered to get the manager to help but I couldn't be bothered so just paid!
In conclusion it is quite a nice place to workout but the gym and leisure facilities are not up to scratch for the amount they charge in my opinion. A manager / boss with more focus on quality rather than taking guest's money would improve the situation and I may have stayed on.
+
Good size gym
Other members fairly friendly
Welcoming atmosphere
Fairly good location
Other businesses inside - Starbucks, restaurant, bar
Initial sign-up easy
Good engagement via circular emails
Customer service decent
Personal trainers and advice readily available
Lockers easy to use
Entry and exit straightforward
Car park easy to use and always has spaces
Fairly stress-free compared to there gyms
–
Dirty - the toilets and changing rooms are often quite dirty (considering the relatively pricey membership fee)
Toilet seats broken and don't stay up!
Locker doors often broken
Shower door hooks often broken
Guest pass system very poor (see below)
Broken equipment - the gym equipment is not maintained adequately considering the price level of the membership fee
They took an extra 2 weeks of money when I left after 12 months (so I paid 12 months + 2 weeks which differed from the contract I signed)
Membership fee raised while I was a member with no noticeable improvements
Swimming pool very small
Hot tub is very small and always full (even off-peak)
My overall feeling was The Village is very quick to take your money, raise fees and make it difficult to leave (3 months notice and took more than 12 month’s fees from me even though I gave over 3 month’s notice).
In general my opinion is that the gym and facilities are not well maintained for the price (£62 /m). For around £80-100 a month there are far more well maintained gyms and spas in Edinburgh that I’ve been a member of.
Ultimately I decided to leave due to the focus on extracting more money from me without an adequate approach to making the facilities acceptable. I would happily pay £30-40 a month (similar to council gym) for this place but not the price they are charging.
Furthermore I was given 6 printed guest passes when I joined which expired within 1 week! I asked for the dates to be changed and they offered me the option of electronic passes that would not expire. However when I took a guest a couple of times they said the passes were deleted and charged my guest. They offered to get the manager to help but I couldn't be bothered so just paid!
In conclusion it is quite a nice place to workout but the gym and leisure facilities are not up to scratch for the amount they charge in my opinion. A manager / boss with more focus on quality rather than taking guest's money would improve the situation and I may have stayed on.
Sehr schöner laden
Мне очень нравиться, очень отзывчивый персонал, большой бассеин, все чисто и организлванно. Рекомендую.
Waren schon in mehreren Lokalen und auch zum Bowling bei verschiedenen Geld.
Sind immer freundlich bedient worden und waren zufrieden
Sind immer freundlich bedient worden und waren zufrieden
Große Auswahl an Restaurants
Es war sehr schön, ich empfehle es euch mal zu besuchen
Eben ein Center aus verschiedenen Angeboten - vor allem aus Fast Food Angeboten
Großes Zentrum mit viel Freizeit-Spaß!
Kino und viele Fast Food Restaurants.
Großer, moderner Unterhaltungspark mit vielen Möglichkeiten, einen aktionsreichen Tag mit Freunden zu haben. Zusätzlich kann man hier gut und preiswert essen gehen - besonders Nando's ist hierzu empfehlen.