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I must be getting old as I thought this was a pointless store. Full of of absolute rubbish to waste money on.

I needed to get some more solid shampoo and conditioner. The two I bought smell divine and add a real experience to my morning shower.

Good range of electric goods and other weird and wonderful things. Never been in one before.

Has lots of different things which is good but they advatice funkos. But the don't have many funkos here

My daughter had her birthday party in the Lush shop. The staff were amazing. Thank you. She had a lovely time. 😍

Amazing shop, utterly awesome manager there called Helen who knows everything about what they sell but more importantly is so lovely with her customers. I always feel welcomed and valued by her there. Love this shop and she's one of the best things about it there.

I was drawn in today by the wonderful ad campaign against conversion 'therapy', homophobia and transphobia.

Lovely staff, so willing to put up with my rambling.

Bath bomb will be dropped this evening!

Really enjoyed shopping for gifts here. The staff were really helpful and items a lot of fun. Also managed to find the right gifts for my sister and partner, thankfully. Great shop!

My visit today was alright.. Store size is smaller than others I have encountered, but then I didn't find the inspiration or desire really to want to purchase anything which kind of worries me as I've always felt happy going to mankind, but maybe nothing new in store for a while...

Clean presentable friendly staffed store with an easy to navigate layout with a selection of products. Priced fairly and reasonably but just a tad on the small size. Overall good experience to browse and consider Christmas gifts in approaching months.

I had a great experience in here today, the staff were so helpful. Caitlin checked each bath bomb to see if I would have a reaction due to being allergic to roses and recommended bath bombs that would fit. Also got a free bath bomb as it was word bath bomb day which was a bonus. Lovely staff.

Whenever I go to Lush Crawley I always feel very welcome. Hayley has served me a few times and is so professional and knowledgeable. She really is an asset to the company. I will definitely be going back in there soon.

My daughter had a voucher for her birthday so was really excited to come in to your store to choose a bath bomb or two. Both Danny & his colleague (sorry we didn't catch her name) were so lovely & patient while she asked about/looked at many products. I don't often leave reviews, but the service we received was so brilliant I felt I needed to! We look forward to visiting again soon! Plus the rainbow bubble bar is going down very well at bath time!

Would just like to thank Emma for her customer service, I visited the Crawley store today as I was looking for something for my grandchildren. Sounds easy but with 1 being 11 and the eldest being 19 it was hard to find something for them with such a wide range of gifts and gadgets. Emma was extremely polite she even greeted me as I entered the store, when she saw me looking confused she didn’t think twice about approaching me to offer me some help. She answered all my questions without hesitation and seemed to have a lot of background knowledge about the products in store. About 45 minutes later with the help of Emma and her team I managed to leave store with presents for both the children who might I add absolutely loved them when they were given them. Thank you Emma and the Crawley store. Would recommend to anyone. The staff are so friendly. Won’t go anywhere else now!! Thank you Emma for such a fantastic experience!

Great shop I love most thing I there haha

This is by far the best Lush store I have ever visited. The staff are what make it amazing! I go in on my days off, even if I'm just there to look at and smell everything, I always have a chat with the staff. On my most recent visit I was given a demonstration of modfather and it smelt amazing. I was also shown a lovely bath cocktail and purchased 4 bath oils to make my own. The store may be smaller than some I've visited, but it's definitely my favourite.