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Really lovely venue. It's a social heat beat as there is a Starbucks so there are many people visiting. There is the gym and leisure centre at the hotel that is popular. The bar and restaurant is really lovely with great mid week meal deals and events for sports. We popped in 7am for breakfast even though we were not guest of the hotel. Buffet style breakfast (not alot of variety). We were happy to be served so early for non hotel guests. Great decors. Very modern and vibrant venue

Breakfast is a joke! I paid for this and there was no fruit, nothing but dried banana to go with yoghurt and a section of so few cereals. No muesli. No oats. No porridge. Staff, whilst friendly, didn’t know what time breakfast opened on the bank holiday Monday. Other days breakfast was opened late with a queue of people waiting.

Club room is large. Medium cleanliness. TV didn’t work in my room.

Confusion over the car park pricing too. Room says it’s free on weekends. Staff seemed unsure told me it’s included with my room but didn’t ask for my registration. Car park says it’s 4 hours free then charged including weekends. Car parking app doesn’t work well.

The hotel is mediocre. It’s cheaper but probably not worth the money in my opinion. Need more attention to detail and better management and proper breakfast options.

Reading other reviews it seems to be a trend. Staff are nice but hotel needs to be better managed and maintained. Total lack of care for detail.

I wouldn’t stay here again nor recommend it to anyone.

Market Street hotel was a wonderful place to stay in Edinburgh. It is perfectly situated between the old town and the new town. It is also right across the road from the train station. Be ready for a workout, getting to old town and the Royal Mile is all up hill.

The breakfast here is amazing! The staff is super friendly. The rooms are small but extremely nice.

This hotel is truly fantastic. It's expensive but you do get value for money as the decor is impeccable and the service is excellent. It's a perfect combination of stylish, classy and yet not pretentious. We had a room upgrade to the town room which was huge and beautiful. One of the most comfortable beds I've ever slept in! I will absolutely be back here again. The food is great and the restaurant is impressive with high domed ceilings. The rooftop bar is also great

We arrived Christmas morning 2023, and were greeted by two young women that were quite professional and welcoming. We checked into our room and there was a gift holiday cookies with a note welcoming us for the holiday. Such a very nice gesture. The bed was very comfortable. The hotel clean and staff exceptional. Great location too. I highly recommend this hotel. Sorry to do the review three months later. Thank you again for making our stay at the hotel a great one.

My review is an odd one but I wanted to make sure and give them some well deserved praise for their customer service.

My husband and I didn’t get a chance to actually stay at the hotel but I initially booked our stay based on other reviews, newness/cleanliness of the rooms and proximity to the train. I did however experience their customer service via phone whilst canceling our stay, unfortunately. I’ve never been so sad not to stay at a hotel. The kindness, quickness, flexibility and accommodation I received made my heart swell and tears gather in my eyes.

From an American who is not used to being treated so humanely - We will be back to Edinburgh at some point and I will 100% will be staying here.

Thank you!

Best hotel stay I have had that I can remember. The room was immaculately cleaned and serviced daily. The maid service was the best part! Very quiet for such a great location. Quick check in and out. Wonderful complimentary snacks and drinks. Loved the soap smells. 10/10.

This is a fairly comprehensive review of the gym and leisure facilities at The Village Hotel, Edinburgh. Having been a member for the requisite year (I have decided to leave) these are my plus and minus points about being a gym and leisure member:

+
Good size gym
Other members fairly friendly
Welcoming atmosphere
Fairly good location
Other businesses inside - Starbucks, restaurant, bar
Initial sign-up easy
Good engagement via circular emails
Customer service decent
Personal trainers and advice readily available
Lockers easy to use
Entry and exit straightforward
Car park easy to use and always has spaces
Fairly stress-free compared to there gyms

–
Dirty - the toilets and changing rooms are often quite dirty (considering the relatively pricey membership fee)
Toilet seats broken and don't stay up!
Locker doors often broken
Shower door hooks often broken
Guest pass system very poor (see below)
Broken equipment - the gym equipment is not maintained adequately considering the price level of the membership fee
They took an extra 2 weeks of money when I left after 12 months (so I paid 12 months + 2 weeks which differed from the contract I signed)
Membership fee raised while I was a member with no noticeable improvements
Swimming pool very small
Hot tub is very small and always full (even off-peak)

My overall feeling was The Village is very quick to take your money, raise fees and make it difficult to leave (3 months notice and took more than 12 month’s fees from me even though I gave over 3 month’s notice).

In general my opinion is that the gym and facilities are not well maintained for the price (£62 /m). For around £80-100 a month there are far more well maintained gyms and spas in Edinburgh that I’ve been a member of.

Ultimately I decided to leave due to the focus on extracting more money from me without an adequate approach to making the facilities acceptable. I would happily pay £30-40 a month (similar to council gym) for this place but not the price they are charging.

Furthermore I was given 6 printed guest passes when I joined which expired within 1 week! I asked for the dates to be changed and they offered me the option of electronic passes that would not expire. However when I took a guest a couple of times they said the passes were deleted and charged my guest. They offered to get the manager to help but I couldn't be bothered so just paid!

In conclusion it is quite a nice place to workout but the gym and leisure facilities are not up to scratch for the amount they charge in my opinion. A manager / boss with more focus on quality rather than taking guest's money would improve the situation and I may have stayed on.

Een oude en vervelende man zat bij de receptie die van uit zijn stoel een beetje wijzend naar boven . Mompelt zij waar onze kamer was.toen wij op onderzoek gingen kwamen we er achter dat het een doolhof was. Terug naar de oude man die met tegen zin voor uit liep. Mijn idee stuur hem met pensioen.

Goede locatie. Rustige en sfeervolle kamers, geen geluid van buiten hoorbaar. Badkamer een beetje krap. Bij douchen wordt de hele vloer nat. Matrassen zijn erg slap en het hoeslaken is voorzien van plastic achterkant. Zweten dus. Personeel zeer vriendelijk en behulpzaam.