Ismael Gonzalez

I had an excellent service experience at the Spanish Consulate for passport renewal. I arrived 5 minutes late to my appointment, almost at the closing time, and several staff members assisted me in excellent manners and with a smile.
I wanted to share this experience as I knew of the lousy service feedback shared by plenty of Spanish citizens living in London.
Hopefully, my good experience results from the service improvement based on that feedback.

I wish you all to have the same service.