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Paid for parking on the app before arriving. Cost £8 on the app instead of £6 at the car park and found there were no spaces so had to pay to park somewhere else.
Waiting to see if I'll be refunded

Used this car park multiple times when in Liverpool for weekend away. Everything is pretty much straight forward and prices are good considering other parking options in Liverpool city centre

Not happy. All the signs say £6 all day but the machine only takes coins so most people will have to pay online/by card. When you attempt that, the cost jumps to £8. I queried this with parkin, who say they are completely separate from the car park operator, that they pay the operator and that the extra they charge the customer is for a service (taking card payments) that the operator can't. It seems sharp practice to me - partly because none of the huge signs tell customers about this and partly because, when I asked for the name of the car park operator, parkin stopped replying to me. I suspect that parkin and the car park operator are connected and that parkin is keen to maintain the fiction of separation to stop people following up with the car park operator. They are probably relying on most people not bothering to follow up because the extra amount (£2) for any one day is trivial in absolute terms. But it all adds up and they really shouldn't be allowed to get away with such misleading signage.

Small reasonably priced carpark.
My niece's husband had a flat battery in the carpark. I went to help him armed with jump leads and battery charger but needed to phone their helpline for advice. The carpark attendants turned up and helped us jump start the car to get us on our way. They were a big help and we were very grateful.

Convenient, cheap and handy car park.
However getting in touch with someone over issues is impossible.
Was charged 2 times for 1 transaction and can't seem to get in touch with anyone through their site email or phone number over a refund.

This car park is great! Location is amazing, right in the city centre so Liverpool One is only a few minutes away. Price is also great as its only £1 per hour or £6 all day. Its covered and has cameras so I know my car and belongings were safe.