انجمن راهنمایان محلی
تصاویر
درحال حاضر تصاویری برای این مکان ثبت نشده است!
نظرات — 1
Extremely Disappointed with Kehila Monuments!
I am deeply disappointed with the service provided by Kehila Monuments following the funeral service of my late husband in April 2023. My family and I prepaid for a monument, including stone, portrait etching, and cemetery fees, six months ago. As per our agreement, the unveiling of the monument was supposed to be scheduled around the one-year anniversary of my husband's passing at the end of April 2024.
However, the experience has been nothing short of frustrating and upsetting. Despite assurances from the Kehila Monuments department and the Funeral Director, Daniel, I have not received the promised picture of the completed monument. I have made seven calls to the company, leaving my contact information each time, but have not received any response from Daniel or any other employee.
This lack of communication and follow-through has added unnecessary stress during an already difficult time. If I had known the level of unprofessionalism and disregard for customer care that I would encounter with Kehila Monuments, I would have never chosen to work with them. There are undoubtedly more reliable businesses that understand the importance of respecting families in times of grief.
I urge others to carefully consider their options before engaging with Kehila Monuments for any memorial services. The lack of accountability and failure to fulfill their promises have been a disappointing and disheartening experience.
I am deeply disappointed with the service provided by Kehila Monuments following the funeral service of my late husband in April 2023. My family and I prepaid for a monument, including stone, portrait etching, and cemetery fees, six months ago. As per our agreement, the unveiling of the monument was supposed to be scheduled around the one-year anniversary of my husband's passing at the end of April 2024.
However, the experience has been nothing short of frustrating and upsetting. Despite assurances from the Kehila Monuments department and the Funeral Director, Daniel, I have not received the promised picture of the completed monument. I have made seven calls to the company, leaving my contact information each time, but have not received any response from Daniel or any other employee.
This lack of communication and follow-through has added unnecessary stress during an already difficult time. If I had known the level of unprofessionalism and disregard for customer care that I would encounter with Kehila Monuments, I would have never chosen to work with them. There are undoubtedly more reliable businesses that understand the importance of respecting families in times of grief.
I urge others to carefully consider their options before engaging with Kehila Monuments for any memorial services. The lack of accountability and failure to fulfill their promises have been a disappointing and disheartening experience.
