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نظرات — 7
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The rating is not for the doctors working there. The impossible task is to get through the reception. If you need an appointment, be ready to waste at least half an hour every day for few days to get on line. I'm leaving this practice as soon as possible.
Edit: They should change the practice name to 'Line is busy'. Trying to get the appointment for over a week now, no success.
Edit: They should change the practice name to 'Line is busy'. Trying to get the appointment for over a week now, no success.
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Im very disappointed.. They are not too busy in the moment.. but too busy take my phone calls.. calld now like70 times.. no yoke ... no chance that the phone rings... my daughter need to see doctor.. so I have to take her to the hospital again. Waiting there for 6 hours. Just because someone don't do there job properly.. the receptionist are always in the bad mood.. why they even work there..? they should be positive and nice... Last time I was there trying to call.. there phone even didn't ring but line was too busy... interesting.. they shoud make more phone lines .. if this is problem ... For last 8 years what I'm here minimum.. this was always the problem.. they can even close the centre because they here for nothing ...definitely not for as.!!!!!!!!
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I WRITE THIS ON BEHALF OF MY DEAR FRIEND , WHO HAS BEEN LEFT SO LOW SHE FEELS SHE DOESN'T WANT TO LIVE .
This lady is elderly she rang on the advice of her doctor, the person she spoke to was so disrespectful. Refused to pass on a message to her doctor
. She flatly refused to give this to her doctor
Just said NO AND NO TO THE NEXT DAY
MY FRIEND WAS SO UPSET SHE DOESNT WANT TO CONTINUE WITH TREATMENT OR RING TO SEE HER DOCTOR,
Why is this happening why is the elderly been spoken to like this
We are told to treat the staff on reception with respect,
Why does it not work both ways
Who can I go to
Can anyone help me who do I report this to
So disgusting this receptionist
Should not be answering the phone she’s using her position to speak down to vulnerable people who are too unwell to fight back .
AND GETTING AWAY WITH IT
This lady is elderly she rang on the advice of her doctor, the person she spoke to was so disrespectful. Refused to pass on a message to her doctor
. She flatly refused to give this to her doctor
Just said NO AND NO TO THE NEXT DAY
MY FRIEND WAS SO UPSET SHE DOESNT WANT TO CONTINUE WITH TREATMENT OR RING TO SEE HER DOCTOR,
Why is this happening why is the elderly been spoken to like this
We are told to treat the staff on reception with respect,
Why does it not work both ways
Who can I go to
Can anyone help me who do I report this to
So disgusting this receptionist
Should not be answering the phone she’s using her position to speak down to vulnerable people who are too unwell to fight back .
AND GETTING AWAY WITH IT
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This is the worst gp you can get you can't get an appointment rude staff and always a problem ordering prescriptions ,try to find another gp if possible
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they let you wait for 1 hour if ur lucky u get appointment u go for your appointment they ask u whats your problem and that’s it u can go home cuz they will not help. they just seat front of the computer and write ur problem .
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Hello management of kensington parnership
I am just explain you what happend there
My wife have a oppintment with doctor at 11.45 am we been there all the way from bd8 ,we reach there at 11.51 only 6 minutes over due to road works allaround in the bradford,dr refuse to see her,only 6 minuets late we are,but last time we reach on time and then dr call us after 20 minutes of the time of oppointment.you know thing is our time is not important but the otherway them time is quality time for them,i am very disappointed
I am just explain you what happend there
My wife have a oppintment with doctor at 11.45 am we been there all the way from bd8 ,we reach there at 11.51 only 6 minutes over due to road works allaround in the bradford,dr refuse to see her,only 6 minuets late we are,but last time we reach on time and then dr call us after 20 minutes of the time of oppointment.you know thing is our time is not important but the otherway them time is quality time for them,i am very disappointed
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If I could rate a zero I would. Hands down the worst GP service I have ever received. It is almost impossible to get in touch with reception and even after you've waited 3/4 hours to speak to someone (if the call doesn't get dropped) they're so so rude and horrible. If you go into the surgery it's empty and the women at reception are so unhelpful and clearly hate their jobs. The doctors themselves have no idea what they're talking about and completely misdiagnose. I have been left over a week without a prescription which I need and when you go in you get sent away. I'm not quite sure how they're still open.