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نظرات — 7
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Yesterday evening we booked to celebrate my daughter's birthday, just 4 of us as a family meal. We decided to sit outside as it was gorgeous weather.
3 bar staff working behind the bar but only 1 serving.
When I went up to order food I was asked quite abruptly....do you know what we haven't got....my reply was...clearly not as you haven't told me ... everything we wanted we couldn't have and when it did arrive it took it's time via a different table.
I asked where the cutlery was, I was told in a sullen voice...it's on the bar....
To say I was disappointed is an understatement, you have a beautiful building in beautiful surroundings yet your staff let you down immensely.
If I didn't already have a full time job, I would be applying to work here to give your customer's great service as I have plenty of hospitality knowledge which your staff seriously are lacking.
3 bar staff working behind the bar but only 1 serving.
When I went up to order food I was asked quite abruptly....do you know what we haven't got....my reply was...clearly not as you haven't told me ... everything we wanted we couldn't have and when it did arrive it took it's time via a different table.
I asked where the cutlery was, I was told in a sullen voice...it's on the bar....
To say I was disappointed is an understatement, you have a beautiful building in beautiful surroundings yet your staff let you down immensely.
If I didn't already have a full time job, I would be applying to work here to give your customer's great service as I have plenty of hospitality knowledge which your staff seriously are lacking.
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Creo este lugar es sólo para lugareños y no para turistas. La atención es mala y despreocupada. La comida es promedio a mala. El lugar es muy bonito eso si, nada que decir con eso.
Si estuviera obligado a ir pediría una cerveza y papas fritas, y nada más.
No es tan difícil sonreír, y eso va para todo el personal que trabaja ahí.
Si estuviera obligado a ir pediría una cerveza y papas fritas, y nada más.
No es tan difícil sonreír, y eso va para todo el personal que trabaja ahí.
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Whilst the food was good then service was almost non existent. We visited earlier and the restaurant was very busy as it was a bank holiday. However on return for our booking it was fairly quiet. Our starter (calamari ) arrived after a fairly long wait. It was then some time before the main arrived which I believe my wife's was not complete (no vegetables) but ate anyway. The food was well cooked. Nearby tables received wrong orders. We decided on dessert but were never spoken to and after 30 minutes decided to leave. On leaving nearby tables had not been cleared. Maybe we should have complained but we put the experience down to it having been a busy day. We hoped to return today but I think we'll be trying the nearby pub for our food. The staff we did have interaction with were pleasant.
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We love coming here with the family. We went yesterday 5.5.24 everything was lovely the only downside was the queues at the bar to get a drink were so long, more servers needed at peak times. We had to wait over 1 hr for the food even though we had a table booked. 🙄 Amazing food mind u
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Had a lovely couple of drinks in the great beer garden at the Navigation, I want to say thank you to the staff who didn't mind us playing our card game on the table whilst we drank and even offered their events hall if we wanted to hire it out! You made us feel very welcomed to your establishment and we would happily come again!
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Lovely walk along the canal with the dogs. Decided to stop off for Sunday lunch. Delicious Roast beef served with lots of perfectly cooked veggies and a giant Yorkshire pudding with lashings of gravy. Dogs loved it just as much as we did!
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Very comfortable, friendly place. Nice folks working there made us feel very welcome, put us by a radiator because we'd been out in the cold. We each had a vegan burger with chunky chips, and a couple liters of pepsi, and we shared pita bread with hummous, and an order of onion rings. It was all very tasty, although the vegan burger patties were a bit dry. Nothing extra ketchup couldn't fix! We also liked that they brought the ketchup and mustard bottles to the table, rather than bringing a little thimble full and acting like it was fine liquour, like a number of other places have done. I mean, who has a pile of chips and a pile of onion rings, and uses a teaspoon of ketchup? Well done, folks! Not the cheapest place we've eaten, but one of the nicest so far.