سوئیت فیگارو

the rooms are small but roomy! there are places to store things, like a closet and a chest of drawers. very comfortable bed! 💌
there were no shelves in the bathroom 🥺

Decent suits with having a small kitchen setup attached (which is new to me).
700 m from nearest tram stop.
Dislike that the bathing area is very small and they charge 10 euro to clean the room.

Advertises as parking is 10€, and parking is not completely resolved, they send arriving guests to the parking in the shopping center as their places ("garage 10 €..." they only have a few parking spaces) and how the guests receive unreal bills (I paid about 50€ per night, guests from Korea 100€/day ). When the aghasted guests start demanding explanations (the situation is heating up...), the receptionist starts using the phrases prepared by the managers: we only recommended parking..., you parked as a private person..., etc. When does dissatisfaction become uncontrolled the management is running away from responsibility, trying to protect itself with cheap and brazen lies... Avoid this accommodation...!!!
04.02.2024 A note after the owner's comment. Below, the owner Ondrej Opletal is lying when commenting "The problem you are describing happened due to the fact that the customers in question never booked the parking with us".... I want to clarify again, when we booking through booking.com, it was indicated that parking would be required. It seems that the owner Ondrej Opletal sets the tone and tells the staff to lie as well....

I Felt humiliated.

One of the worst experiences i had in my life and believe me I have traveled all around the world.

I booked a room through booking.com and I got a check in time by 11 30 PM. I got there and I could not check in. The receptionist which do not exist after 9 PM was gone. They have this AutoCheck in which is a total disaster.

I have spent 2 hours back and forth to call them to check in. Sometimes they were answering sometimes they were not answering. I asked for waiving the fee and cancel my booking so i can go to another hotel, but they refused.

I was not the only one with this problem. A couple spent 2 hours to check in also, the lady started to cry when they saw the room and they realized they got scammed, and another 2 kids that they also staying outside in front of the door.

The room was different from what I have paid. A basement room, with a small window without any light, somewhere near the janitors and maids carts.

When I finally got into the room, I found my sleeping partner (a bug) which I have filmed.

One of the worst and humiliating experiences that i have ever had and i paid 80 EUROS per night for this.

Please do not check in there, i am currently under process of trying to deplatform them from all booking websites.